2017 CHEVROLET EQUINOX Engine Problems

173 NHTSA complaints on file

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All Engine Complaints — Page 3

#11523684 |
Crankshaft Position – Exhaust Camshaft Position Not Plausible. Despite the varying
#11523235 |
The valve timing is out of position from a timing chain jumped out of position. There are oil flow problems to the phaser from incorrect oil
#11520323 |
PVC pipe froze, causing engine to cease up, blew out rear plug of the engine, drained the entire engine of oil and entail blew the engine. I was driving at 65 mph when this happened. No warning lights came on that the engine was overheated, and car just ceased up and blew while I was driving. GM did absolutely nothing to help with this issue, I was left to fix this problem alone. My father replaced the whole engine by himself so that we could trade it in eventually.
#11519454 |
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds and was jerking. The check engine warning light was illuminated. Additionally, the engine was leaking oil onto the ground. The contact also stated that the vehicle hesitated to stop immediately while the brake pedal was depressed. Upon inspection, the contact noticed that the catalytic converter had detached. The dealer was made aware of the failure and informed the contact that she had to pay for the repair. The vehicle was not repaired. The contact stated that prior to the failure, the dealer sold her the vehicle with a missing O2 sensor and a faulty catalytic converter, which the dealer later replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000. The VIN was unavailable.
#11514292 |
2017 Chevrolet Equinox 80,000 miles always serviced, I have proof Purchased 10/26/2016 New 12/16/2022 I had the vehicle serviced @ Walser Polar Chevrolet White Bear Lake, MN just like I have since I purchased it new. Oil & Transmission fluid changed, new tires, wheel alignment, rear brake pads and rotors, $2,045.00. No mention of a class action lawsuit for Frozen PCV valve, causing the rear main seal to blowout. GM has known about this problem for years and has done nothing to rectify it. I brought my vehicle into Walser Polar Chevrolet for service as always trusting I would leave having a safe ride in the deadly winter weather conditions, that was not the case. They knew there was an Issue with this Make & Model, I should have been notified regarding the freezing of the PCV valve and rear engine seal blowing out. Someone is going to DIE because...
#11514098 |
My engine failed. It's available for inspection upon request. The engine stalled in the middle of high traffic. I called GM customer care and explained to them what happened. They told me to take it to a GM dealership for diagnosis, (it was already diagnosed by a major company). The dealership confirmed a broken timing chain and bent valves. They also said that it was $12,000 to repair and that GM would only cover $1,200 since its out of drive train warranty. They request that I put down $8,657 before they could order a new engine. The codes the car gave were P0016, P0017, P228D, P0089, and P0341.
#11512199 |
The engine cracked during the negative degree weather during Christmas Eve and the spark plugs were broken in half also as a result to this. Not sure if it is from the oil change that was done or if it was from the weather. But as a result the vehicle has been sitting due to this terrible mishap. I did get regular oil changes so I feel that this is not something that should have happen. But when the vehicle was towed to Firestone they stated it was a common situation with the Chevy Equinox. I am totally disappointed because I have a great vehicle but it is not of use to me with a crack seal on the engine due to this malfunction.
#11511534 |
Oil consumption issues, faulty valves caused decreased engine pressure light, engine light. Unable to go over 25 m/h and now will not even start. Told this is a known issues with vehicle and I need a new engine.
#11510817 |
My 2017 equinox which I purchased at this dealership starting burning excessive oil and has bad piston rings, they quoted me a $9500 for engine... I had those issues at 97500 miles and the dealership failed to properly inspect and fix the rings even though this motor was known for these issues. The failed piston rings should have been fixed when my vehicle was covered under warranty at approx 97,500 miles! My equinox has approx 100,600 miles on it currently and has sat for 1.5 months. So 600 miles past the warranty and now it needs a new engine? It needs a new engine because the service department knowingly failed to thoroughly fix my car when I had it in at 97,500 miles.
#11510110 |
Cold evening, short drive required. Started car with remote, cleared remaining ice and snow (uneventful) First portion of trip uneventful - engine failed on return trip. Fortunate to be alive as car “suddenly” began making clatter from engine. No indications of trouble by any display or warning features of vehicle. Car began lurching - icy roads - 4 degrees outside temperature Dealership and repair work performed by Mills Chevrolet - 6600 Elmore Ave., Davenport, Iowa (563) 345-5000 Paperwork (handwritten technician’s notes on documents) provide that dealership profited more than $4,000 for “core” replacement engine. GM manufactured and provided vehicles with 2.4 liter Ecotec engines which suffered one class action law suit, essentially, ignoring future generation production and sales to end users, by continuing to manufacture and provide such vehicles to their dealership representatives. (Mills Chevrolet, Davenport, Iowa) dealership sold this vehicle (as well as others) with this KNOWN DEFECTIVE ENGINE....
#11507512 |
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle made abnormal rattling sounds that progressively became louder. There was no warning light illuminated. The contact was able to continue driving. The contact pulled into a parking lot and turned off the vehicle. The contact stated that she lifted the hood to inspect the vehicle but could not determine the cause of the failure. The contact stated upon restarting the vehicle, the message "Oil Pressure Low. Turn Engine Off" was displayed. A towing agent informed the contact that oil had leaked significantly underneath the vehicle while she was driving. The vehicle was towed to the dealer, where it was diagnosed that the rear main seal was blown out, causing the engine oil leak. The dealer informed the contact that the cold weather had frozen the PCV, which became cluttered and blew out, causing the...
#11506655 |
Rear Main engine seal failure due to blocked PCV system on 2.4 Liter DOHC. There is no GM maintenance schedule that informs the vehicle owner that this need regular maintenance in cold climate exposure. A 2015 GM Technical Service Bulletin, TSP 14882 refers to excess water/oil in PCV and a 2019 GM Diagnostic Bulletin, TIP 19-NA-021 refer to oil leak from rear of engine in exposure to cols weather. This is an obvious GM known issue with the PCV system that they have done nothing about and cost the vehicle owner a large repair bill. Mine was around $3900. No guarantee after the repair that this will remedy the situation from occurring again.
#11506157 |
I am a recent 2017 Equinox owner with a 2.4L Ecotec engine. I purchased the vehicle 9 months ago and have put less than 30k miles on it since owning the vehicle. On Tuesday, 1.31.23, while driving to a work appointment on a busy interstate my equinox seemed to have a power failure and started making a noise. I proceeded to move toward the shoulder of the highway and before I could get to the shoulder, a warning light came on that there was low oil pressure, to stop the vehicle. Before I could safely get all the way to the shoulder, the car shut off and the engine ceased. From the time my vehicle started making noises, to it ceasing on that 4-degree weather day, was bout 6 seconds. The mechanic states the engine is ceased and that it would be about 10k for a remanufactured engine installed. No...
#11505867 |
My son was driving my 2017 Equinox with only 68,861 miles and the vehicle just stopped on him in the roadway. The dealership technician found the rear main seal blew out. The technician thinks it was likely caused by the pcv port getting clogged. The engine oil was changed less than 2 months before this occurred. The dealership is saying that due to the engine oil running very low there is internal engine damage and is recommending a complete engine replacement. My son said the vehicle just stopped without warning and went dead as he was exiting the highway, this incident could have had dire (or fatal) consequences if the vehicle would have just stopped on the highway.
#11505392 |
I get my oil changed every 2-3 months. This morning it decided to jolt and all the lights flicker while my daughter was getting out of the car. She had one foot out. I had it towed and was told it is a blown rear main seal and they are unsure of the extent of the damage at the auto shop I took it too, and was told it might have affected my engine. That I had to have it towed to a Chevy dealership for further evaluation and it was to extensive for them to do where I had it towed. I was told it was the 3rd car this morning that they received with this issue. All Equinox's. I was never given any notification on my dashboard that this there was an issue, till it was happening. I DO NOT have any leaks where I park my car...
#11505102 |
I own a 2017 Chevy Equinox. My husband and I are the only owners of it. It has just over 100,000 miles. Yesterday, February 1, 2023, I started my vehicle 15 minutes before I packed my 1 year old and 3 year old into the vehicle so I could take them to daycare and I could go to work. We drove down US HWY 8 (55 mph speed limit), onto County Road S to the kids' daycare. When I pulled into the parking stall, I smelled an oder of what I thought was gas. Looked at my gages and nothing was "wrong" - jumped out, & inspected around under the gas tank to see if it was leaking. It wasn't, so I thought maybe I drove over someone else's leak that I couldn't see. I took my kids out, brought them into daycare and left my vehicle running. When I...
#11505041 |
I had noticing a faint smell of diesel type chemical gas off/on at times when driving the prior week but thought it was other cars as it was noticed when stopped. Few days ago had saw a very small drip in the driveway. Could not see anything specifically and looked more like gas color. Had just had oil changed the month before at the Chevy dealership and everything looked good. Drove to work and noticed a very hot smell once parked. Smelled like chemicals and something burning. Could see something dripping but not excessive. Was able to make it home. No lights showing issues or overheating. Immediately saw large amounts of oil leaking from the car and very hot smell. Checked and little to no oil in the car. Immediately went to dealership and the knew what was wrong without even seeing it. PVC system frozen causing excessive crankcase pressure...
#11503726 |
on december 23 2022 i was driving home, there was a loud sound coming from engine, causing an engine oil leak, vehicle was towed to local dealer, diagnost PCV valve was frozen and clogged, causing pressure inside engine, i was informed that the engine was destroyed, and needed to be replaced, there was no warning light before this happen, temperature in chicagoland was 30 below zero, i had to wait 2 hours for tow truck, i have an extended warranty and they dont want to cover for this repair, dealer shop is asking $7500 dollars for new engine, is not fair i only had this vehicle for 5 months,
#11503490 |
My PVC pipe in my engine unbeknownst to be me froze which caused pressure build up in the my crank case, which caused my real seal to blow and completely drain all my oil from my engine and seized my engine while I was driving at 70mph. This is a known issue with these vehicles as I have come across 3 other people who have had this issue. GM would not do anything for me and would not look further into the issue for me.
#11501599 |
The contact owns a 2017 Chevrolet Equinox. The contact stated that while her daughter was driving approximately 20 MPH, there was a loud booming sound coming from the engine compartment. The contact stated that the vehicle lost motive power and stalled. During the failure, the power steering and power brakes became inoperable. The vehicle was later towed to the local dealer who diagnosed that the PCV valve was frozen and clogged, causing pressure inside engine crankcase. Due to the failure, the rear main seal became deformed, causing an engine oil leak. The contact was informed that the engine was destroyed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 76,000.
#11500693 |
The exhaust is coming into the cab. Was told that Chevy is allowed to kill people slowly with carbon dioxide poisoning. Also was told NHTSA is paid by Chevy to keep the information of the exhaust issue under wrapps. I understand killing babies is no crime in the liberal world but I am not an ugly liberal.
#11500434 |
The engine failed while I was on the road traveling with my children. The vehicle is currently at the dealership and it has been confirmed with an engine compression test that all 4 cylinders are failing. I did not receive any warning lights and had the vehicle tested.
#11499710 |
The rear main seal on the vehicle broke and dumped oil onto the road. The vehicle instantly stopped being able to accelerate, but no engine lights came on. My safety was put at risk as I was on a main county road in heavy traffic. Luckily, I was able to pull into a parking lot, but had it happened five minutes later, I would have been stranded on the side of the interstate. Prior to this incident, my vehicle has been in near mint condition and has regularly been serviced for upkeep. At the time of the repair, there were other cars of the same model with this issue in the repair shop. It left me without a vehicle for five days, and cost just south of $1,300. For a vehicle of this age, milage, and condition to have this kind of mechanical error is not acceptable, especially knowing it...
#11499361 |
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle lost motive power four times within 15 miles. The vehicle failed to restart after the fourth time and was towed to an independent mechanic. The mechanic diagnosed that the timing chain and camshaft were faulty, and there was no oil in the engine. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.
#11499116 |
I arrived at my workplace. Was there for about an hour, I then went outside to grab something from my vehicle and noticed that I was leaking oil. After further inspection, I realized that I no longer had oil in my vehicle. I had it towed to my service station. After looking at it they called me and said that the PCV had gotten clogged with ice, therefore causing pressure buildup and blowing out the rear main seal. There were no warning lights whatsoever of this problem. I am just happy that I wasn't on the highway or long drive, because this would have left me stranded or worse causing an accident. From doing research online, this seems to be an issue that GM is aware of and refuses to make right. They had a recall for this exact issue for model years 2010-2014 but now are refusing to issue...
#11499293 |
Loss of engine oil due to Frozen PCV when driven in subzero blowing out rear main seal this is a common problem and design defect known by GM can cause complete engine failure and safety related issues. I have yet to have this repaired but I assume the price will be substantial
#11498984 |
The contact owns a 2017 Chevrolet Equinox. The contact stated that his wife informed him that she noticed an abnormal oil odor inside the vehicle. Additionally, the contact noticed a puddle of oil in the driveway and there was no oil on the dipstick upon inspection. The contact stated that upon inspecting the vehicle he determined that the Positive Crankcase Valve (PCV) had frozen, and the engine rear main seal was busted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the VIN was not included in any recall. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 97,400.
#11498902 |
WHEN DRIVING I HEARD A LOUD POP NOISE AND THE VEHICLE LOSS POWER. WHEN LOOKING AT VEHCILE CUSTOMER NOTICED OIL LEAKING. CUSTOMER THEN LOOKED AT DIP STICK AND THERE WAS NO OIL IN VEHICLE. CUSTOMER GOT AN OIL CHANGE AT JIFFY LUBE 0N 11/8/2022.
#11498707 |
I have approximately 79000 miles on my [XXX] 2017 Equinox 2.4 SUV. I have 2 complaints. One is the blower for the heater works intermittently. The dealer claims it was the cabin air filter but I am not sure. There are a lot of reports on the internet claiming a melted plug causes this problem. The second complaint is the dealer claims the vent pipe for the PCV valve has condensation that froze and if I don't pay 764.00 to have it cleaned out the rear main oil seal will blow out and I will loose all the engine oil. I have also seen many reports of this happening on the internet. Has anyone investigated this and what was the results of the investigation? Should a car be sold in the northern states that can have the rear seal blow out just because the temperature is below freezing? INFORMATION Redacted...
#11495760 |
Rear main engine seal failed which was confirmed by the Chevy dealer. Vehicle had leaked massive amount of oil in driveway which was only noticed after wife drove car to work. Next day, vehicle needed 4 1/2 quarts of oil to register on dipstick and oil visibly dripping from engine approx. 2 drops per second. Red oil pressure light never cam on. Engine light was on for 1 week prior with error codes P0013 and P0014. Vehicle has 79k miles, no towing, and was 6 weeks out of 6 year warranty. The oil leak failure could have easily caused engine damage and left my wife broken down on the freeway. Dealer originally quoted $2600 for both repairs and dropped their quote to $2000. I believe the seal failure to be either design and/or manufacturing defect. I am greatly disappointed in GM for lack of quality control and not standing behind...
#11493169 |
I was driving when the engine started to slow and eventually stopped running. The check engine light was on for approximately 2 days prior to incident. The vehicle was brought to auto shop where they determined there was an oil consumption issue with the vehicle, and ultimately the engine would need to be replaced. The safety of myself and my 3 children, infant and two toddlers were put at risk. Having been stranded needing to wait for a ride to bring us home.
#11489710 |
Main rear seal blew and upon towing to Dealer they said they had 3 other equinox vehicles there all done around 130000 miles and all the same year - low oil light never appeared - Car just stopped during winter season and I am 72 years and in the country , with no heat waiting for AAA - Problem of not getting oil light low was never explained but rear main seal was fixed - Upon completing repairs a check engine light remains -Car drove fine after the fix and continues to drive fine but check engine light remains
#11487802 |
We are experiencing excessive oil consumption problems with our 2017 Chevy Equinox that has a 2.4-liter Ecotec engine. We believe that the Engine replacements may be covered by a settlement so long as they can be traced directly to excessive oil consumption caused by defective piston rings. Can you please provide information as to where to go to pursue our reimbursement? The engine knocked due to there being low oil and not realizing the defect in the engine. There were no warning lights or an indication that there was a problem until the engine made noise. The issue started in May of 2022 and we did a repair on it that cost $2468.00, however, that repair did not fix the problem and now it is going to a dealership for another repair for the same issue.
#11487920 |
Per Mechanic my engine is burning through oil. When I went in for an oil change I was told I only had 1 quart left. I was informed this was a common issue with these engines at this time.
#11487029 |
Driving my 2017 equinox and the engine started making noise, we checked the oil and it was good. The car has 113,000 miles on it, and the oil life has 34% left. The next day I get in it to drive away after being at the hospital and a warning comes on "Engine Power is Reduced" the car is sputtering and shuts off. The car had to be towed and they tell me my engine is with out oil and now the engine has to be replaced. NO warning, NO lights, and NO leaks. Now what Chevy?
#11476386 |
Driving down the road I started experiencing very strange engine noises with no warning lights or other indications. When I arrived home I found that the dipstick showed no engine oil. Gauges showed no issue and engine oil life still showed well over 50% (I believe there were about 2600 miles since the oil change). I took it to the dealer and they indicated they could not find any source of oil leak, changed the oil and asked me to stop in at 1K miles to investigate. When we finally did have it checked the advised that pistons and rings needed to be replaced as well as timing components. Then I read online about significant oil consumption issues with this engine AND that there can be a sudden loss of oil causing the engine to seize up. This can cause the wheels to lock up and create a dangerous situation....
#11469236 |
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH the check engine and traction stability warning lights illuminated. The contact stated that the vehicle lost motive power and stalled. The vehicle continued running but failed to exceed 15 MPH. The contact took back roads to her home and then later drove to a dealer where the vehicle was diagnosed and it was determined that the ECO switch needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact took the vehicle back to the same dealer two more times however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 51,000.
#11465343 |
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
#11465345 |
Chevy is already well aware there is a prominent issue with timing chains on their equinox model and refuses to acknowledge or recall the issue. This is the second major repair I am needing to my vehicle in just barely over 1 year. Both the timing chain and the rear main seal need repairs in approx 1 years time. Again, these are known issues Chevy refuses to acknowledge that is costing many customers thousands of dollars.
#11456837 |
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving 65 MPH, the vehicle started sputtering and then lost motive power and stalled. There were no warning lights illuminated. The contact checked the oil and noticed that there was no oil in the engine. The oil indicator showed 46 percent oil life remaining. The vehicle was taken to an independent mechanic who informed the contact that the rear main seal needed to be replaced. Additionally, there was condensation in the engine and main seal had popped out. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 134,000. The VIN was not available.
#11451871 |
The contact’s daughter owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was parked, his daughter noticed that oil was leaking underneath the vehicle. The contact stated that he checked the oil level of the vehicle and noticed that the vehicle was low on oil. The contact added 3 quarts of oil to the engine. The contact stated that while his daughter was driving 50-55 MPH, the vehicle started making abnormal sounds. The contact’s daughter veered to the side of the road. The contact met his daughter and checked the oil level. The contact noticed that the oil level was 2 quarts low and topped off the oil; however, the failure reoccurred the following day and the vehicle was jerking. The warning message “Reduced Power” was illuminated. The vehicle was towed to the dealer where it was diagnosed that the PCV valve had caused a rear main...
#11450781 |
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the oil warning light illuminated. The contact was stranded in the cold for approximately four hours. The vehicle was towed to the local dealer. The contact stated that the vehicle was not covered under warranty or TSB: PIP5093C. The vehicle was diagnosed and the contact was informed that the rear main seal needed to be replaced. The vehicle was not repaired. The contact stated that the warranty program should be extended. The manufacturer was contacted but, no further assistance was provided. The approximate failure mileage was 90,261. Driving on the expressway at 65mph alarm went off so the consumer got off the expressway and stopped the car. Dead in the water.
#11448575 |
Excessive oil consumption. My car started burning oil even though I get frequent oil changes and now my engine is blown.
#11448455 |
Yesterday, my son noticed that his 2017 Chevy Equinox LX four-cylinder was not accelerating as much. He purchased this vehicle only one year ago. It is a five-year-old vehicle with not many miles on it. The oil was just changed in November 2021. He only drives 8 miles to and from work. While stopped at a light or stop sign yesterday, my son's SUV would "putt-putt" or shut off completely. There was a strong smell of oil coming from the air vents and filling the SUV. When my son pulled over to park, he decided to check it out. From underneath the vehicle, where the transmission is located, there was a huge puddle of oil on the ground. A leak between the oil pan and transmission was discovered when my son took his car to his mechanic. It shouldn't be like this. I checked if there were any recalls. For...
#11447680 |
My 2017 equinox started sounding and running rough. It lost power and engine lights came on. Car died. Tried to drive it to dealership to get looked at and it continued to lose power and ended up having to tow it to dealership. They finally found the problem and said the timing belt stretched, causing all 16 valves to hit the pistons, bending all 16 valves. Only 73,000 miles on vehicle. Power train warranty expired at 60,000 miles (naturally) and will cost us $5500 to have fixed. My husband and i have had Chevrolet all our lives and never am issue like this. I feel this is a safety issue because this could have left me stranded on the side of the road in bitter cold weather. I feel it is a manufacturing defect that caused the issue and it should be covered by a power train warranty lasting longer...
#11447691 |
My 2017 Chevy Equinox’s engine got ruined because of no oil. It’s impossible for no oil because I took it to the dealership for an oil change two months ago (November 12, 2021). It had 42,922 miles. On January 10th, with approximated 43,500 miles driven, my car started to shake on red lights or when on idle so the next day I took it to the dealership to figure out the problem with my car. They told me that I was driving with no oil. Which caused the engine to fail and has to be replaced, however I never got the low oil light. Warnings did apear on the dashboard, Low Oil Pressure, check engine light, and engine power reduce and service StabiliTrak but once I arrived to the dealership which was already too late by then. I was never informed by the oil consumption even by the dealership mechanics....
#11447701 |
Regular oil changes. Most recent was 67 days prior to my 63500 mile engine being ruined due to No Oil. Was driving on the highway, first time the vehicle made any noise, within 2 miles car was completely done. Had it towed and mechanic said there was no sign of a hole, there was just no oil! He said it is a known problem with GM and that there are no motors available because everyone is having to replace! No diagnostic saying oil % was low or at 0%! New engine quote was $9000, would take at least a month to get and will have the same issue most likely.
#11447470 |
The contact owns a 2017 Chevrolet Equinox. The contact stated that the vehicle was leaking oil as oil was found on the garage floor. The vehicle was taken to an independent mechanic where the diagnosis was that the PCV valve was frozen however, the repairs were unknown to the contact as the mechanic stated that the issue was resolved. The contact stated that while his daughter was driving the oil warning light illuminated. The vehicle was towed back to the independent mechanic. The independent mechanic started the vehicle and noticed oil was leaking from the rear main seal. The engine and transmission needed to be removed to replace the rear main seal. The vehicle had not been repaired. The contact stated that the mechanic informed him that there was a recall for the failure. The contact stated that he called the dealer and manufacture and it was confirmed that the...
#11447241 |
So I was driving home from work which is a 28 minute drive, when I was almost 2 miles away from home the car started to make a funny noise and it started to smell like gas inside from the vents.When I turned off a major street the the car slowed completely down without any warning on the dashboard and luckily I was right in front of a autoshop so I hurried up and pulled in. As soon as I pulled in, the car started to get smoky in the inside so I hurry up and jump out wasn't sure if the car was going to start a fire. When I go inside the shop it was a lady with the same car as mine but just gold and she was complaining that oil was pouring out. The owner of the shop asked me what's wrong because I was a...
#11446581 |
The contact owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was in for service, it was discovered that water was present inside the engine PCV. The contact was informed that the condition could lead to engine damage. The contact was informed that a hole needed to be drilled into the PCV unit to allow airflow. The contact was informed that the manufacturer had issued an extended warranty coverage for the issue however, her model year vehicle was not included. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.
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