NHTSA Complaint #11505392 — 2017 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11505392
Vehicle 2017 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I get my oil changed every 2-3 months. This morning it decided to jolt and all the lights flicker while my daughter was getting out of the car. She had one foot out. I had it towed and was told it is a blown rear main seal and they are unsure of the extent of the damage at the auto shop I took it too, and was told it might have affected my engine. That I had to have it towed to a Chevy dealership for further evaluation and it was to extensive for them to do where I had it towed. I was told it was the 3rd car this morning that they received with this issue. All Equinox's. I was never given any notification on my dashboard that this there was an issue, till it was happening. I DO NOT have any leaks where I park my car on a daily basis. The extent of damage so far is at least $2500. I am out of pocket just for towing $260. If it is an engine problem, I will be out up to $8000. I still owe on this car thanks to inflation. Thankfully no one was parked in front of my car today or a kid walking in front of it.

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