NHTSA Complaint #11719680 — 2017 CHEVROLET EQUINOX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11719680 |
| Vehicle | 2017 CHEVROLET EQUINOX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Pedal Position Sensor Voltage Correlation). The vehicle suddenly enters “Reduced Engine Power” mode without warning and loses acceleration while driving. This occurs daily and multiple times per day, both on highways and local roads. When the issue happens, the vehicle will not properly accelerate and loses power unexpectedly. This creates a serious safety hazard, especially in highway traffic, as I am unable to maintain speed or accelerate to avoid other vehicles. I have had to maneuver carefully or move toward the shoulder to avoid potential collisions. The throttle body has already been replaced; however, the problem continues to occur. The defect has not been corrected and remains ongoing and reproducible. I am currently [XXX] pregnant and drive this vehicle daily for work and to transport my [XXX] child to school. The unexpected loss of power places both myself and my child at risk while operating the vehicle in active traffic. This defect presents a significant safety concern due to repeated and sudden loss of engine power while driving. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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