NHTSA Complaint #11714197 — 2017 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11714197
Vehicle 2017 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

2017 chevrolet Equinox LT with a 2.4L ecotec engine. The PCV system froze due to the cold weather conditions caused the rear main seal to blow futher causing cylinder scoring to the engine. I got it checked out by a local mechanic that actually works with the extended warranty company called Silverrock that's provided from the dealership Drivetime from who I financed the truck from. The mechanic shop name is hoekstra muffler and alignment located at 722 W 151st St, East Chicago, IN 46312. They were the ones to diagnose the problem and provided me with a diagnostic sheet for this issue. The vehicle has not been checked by a chevrolet technician yet. I took the truck in for a regular maintenance oil change on January 8th at Walmart in portage, indiana. My truck was driving fine and suddenly on January 20th my truck seized on the highway on my way to work at 7am. A warning light marking low oil pressure turn off engine was marking on my dashboard. After i was in a safe spot on the side of the expressway, I have Life360 and proceeded to call for a tow truck. When the tow truck driver arrived in order to put the car in neutral he has to jump start my equinox. My truck will only start if it's jumped and keep the cables connected, otherwise it shuts off.

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