NHTSA Complaint #11712109 — 2017 CHEVROLET EQUINOX

The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 30 MPH, there was a knocking sound coming from the engine compartment before the vehicle stalled. The vehicle was coasted to the side of the road. The contact attempted to restart the vehicle; however, the vehicle failed to restart with a knocking sound coming from the engine. The vehicle was towed to an independent mechanic, where it was diagnosed, and it was determined that oil had seeped out of the vehicle, a seal was fractured, and the engine had seized. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.