NHTSA Complaint #11510110 — 2017 CHEVROLET EQUINOX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11510110 |
| Vehicle | 2017 CHEVROLET EQUINOX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
Cold evening, short drive required. Started car with remote, cleared remaining ice and snow (uneventful) First portion of trip uneventful - engine failed on return trip. Fortunate to be alive as car “suddenly” began making clatter from engine. No indications of trouble by any display or warning features of vehicle. Car began lurching - icy roads - 4 degrees outside temperature Dealership and repair work performed by Mills Chevrolet - 6600 Elmore Ave., Davenport, Iowa (563) 345-5000 Paperwork (handwritten technician’s notes on documents) provide that dealership profited more than $4,000 for “core” replacement engine. GM manufactured and provided vehicles with 2.4 liter Ecotec engines which suffered one class action law suit, essentially, ignoring future generation production and sales to end users, by continuing to manufacture and provide such vehicles to their dealership representatives. (Mills Chevrolet, Davenport, Iowa) dealership sold this vehicle (as well as others) with this KNOWN DEFECTIVE ENGINE. Sold again as a used car and profited from that sale - and profited from the repairs which became necessary as a result of failure of their KNOWN DEFECTIVE ENGINE. GM should be put on notice that their product is defective and dangerous (and costly) to operate. And, as a direct result of their negligence, as it relates to their known engine dilemma and their reluctance to honor a positive sales position with potential sales customers - in my opinion, it is a matter of time before someone is hurt dramatically or killed, and, as a direct result of GM and their representatives continuing negligence have caused harm to thousands of reported customers, who have suffered IDENTICAL situations of engine failure. GM should be held accountable for their continued negligence and hidden or under reported operating costs and concerns with the vehicles which have the suspect 2.4 liter Ecotec engine installed in them.
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