NHTSA Complaint #11505102 — 2017 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11505102
Vehicle 2017 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

I own a 2017 Chevy Equinox. My husband and I are the only owners of it. It has just over 100,000 miles. Yesterday, February 1, 2023, I started my vehicle 15 minutes before I packed my 1 year old and 3 year old into the vehicle so I could take them to daycare and I could go to work. We drove down US HWY 8 (55 mph speed limit), onto County Road S to the kids' daycare. When I pulled into the parking stall, I smelled an oder of what I thought was gas. Looked at my gages and nothing was "wrong" - jumped out, & inspected around under the gas tank to see if it was leaking. It wasn't, so I thought maybe I drove over someone else's leak that I couldn't see. I took my kids out, brought them into daycare and left my vehicle running. When I came out, the smell was even stronger. I started to back up and noticed what looked like an oil pile. I then questioned if it was there prior and I didn't notice. I pulled over in the parking lot and saw it was leaking under the front end. I then parked it and shut the vehicle off. It was -15 out that morning. Not a single light came on my vehicle indicating that something was wrong. I checked my oil to see how much I had lost and it wasn't even registering on the dipstick. Empty. My husband towed it later that evening. Rear main seal blowout from frozen PVC. This is very concerning to me as it must have started to leak when I was driving and there was never a low oil indicator, overheating, engine light no oil was in my yard or driveway. And there wasn't enough oil in the daycare parking lot to have it be empty. This vehicle could has easily caused an accident to myself, my 1 year old and my 3 year old if it would have stalled going down the highway. It could have also caused an accident to another vehicle. I'm very lucky to have noticed where I did, but something should really be addressed with this. Not to mention we could have easily have been stranded out of town in extreme temperatures - especially for children.

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