NHTSA Complaint #11514292 — 2017 CHEVROLET EQUINOX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11514292 |
| Vehicle | 2017 CHEVROLET EQUINOX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
2017 Chevrolet Equinox 80,000 miles always serviced, I have proof Purchased 10/26/2016 New 12/16/2022 I had the vehicle serviced @ Walser Polar Chevrolet White Bear Lake, MN just like I have since I purchased it new. Oil & Transmission fluid changed, new tires, wheel alignment, rear brake pads and rotors, $2,045.00. No mention of a class action lawsuit for Frozen PCV valve, causing the rear main seal to blowout. GM has known about this problem for years and has done nothing to rectify it. I brought my vehicle into Walser Polar Chevrolet for service as always trusting I would leave having a safe ride in the deadly winter weather conditions, that was not the case. They knew there was an Issue with this Make & Model, I should have been notified regarding the freezing of the PCV valve and rear engine seal blowing out. Someone is going to DIE because of this, they will break down in subzero temperatures and freeze to death. 12/24/2022 at 6:45 am on Christmas eve. I had no warning whatsoever there was a problem until the Equinox started to sputter, the engine light came on and a few minutes later the engine shut down. The PCV valve froze causing the rear main seal to blowout, the engine was completely destroyed. $9,700 estimated repair bill. Thank God, I made it to White Bear Ave and a police officer showed up, it was 11 degrees below zero out. AAA had a 299-minute estimated wait. I know of 3 other people this has happened to last Month and there were 3 others vehicles that weekend on their lot with the same issue, I was told this by management. I sold it to Walser Polar Chevrolet White Bear Lake, MN 12/30/2022 for $4,000.00 that’s all they were willing to offer. After paying $2,045 on 12/16/2022 I ended up with $1,965.00. This car was in great running condition when I brought it in for service, no leaks or indication of a problem other than the maintenance suggested. KBB Trade in for this vehicle is $9,000.00 to $10,000.00, fai
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