NHTSA Complaint #11447680 — 2017 CHEVROLET EQUINOX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11447680 |
| Vehicle | 2017 CHEVROLET EQUINOX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
My 2017 equinox started sounding and running rough. It lost power and engine lights came on. Car died. Tried to drive it to dealership to get looked at and it continued to lose power and ended up having to tow it to dealership. They finally found the problem and said the timing belt stretched, causing all 16 valves to hit the pistons, bending all 16 valves. Only 73,000 miles on vehicle. Power train warranty expired at 60,000 miles (naturally) and will cost us $5500 to have fixed. My husband and i have had Chevrolet all our lives and never am issue like this. I feel this is a safety issue because this could have left me stranded on the side of the road in bitter cold weather. I feel it is a manufacturing defect that caused the issue and it should be covered by a power train warranty lasting longer than 60,000 miles!
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