2016 CADILLAC SRX Wheels Problems
3 NHTSA complaints on file
Wheels Issues in the 2016 CADILLAC SRX
3 wheels complaints have been filed with NHTSA for the 2016 CADILLAC SRX. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.
3
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths
All Wheels Complaints
The screen on the the radio keep going out the tire get wore out quick even after rotation and balancing the Suspension makes noise
4 Mar 2021 passenger side front wheel bearing failed while returning home from anniversary trip with 37,733 miles on our SRX. Dealer stated that SRX was out of warranty due to time after purchase. 5 July 2021 passenger side rear wheel bearing failed while returning home from family trip with 40,003 miles on our SRX. Called Cadillac Customer Care and received a case number. Immediately received an email stating that she was my customer advocate and would get back to me within 3 working days (email is attached). NO ONE has ever contacted me. I have contacted CCC on four different occasions with a promise every time that someone would get back to me within 48-72 hours. NO RESPONSE. I have not been discourteous to any of the Customer Care personnel and therefore, have no idea of why they do not respond to me, even if it was a DENIAL....
WE ARE HAVING ISSUES WITH THE LOW BEAM HEAD LAMPS. THEY ARE NOT SAFE!! WE HAVE CONTACTED THE DEALER ON SEVERAL OCCASIONS FOR HELP, ONLY TO GET A "IT'S NOT OUR PROBLEM" RESPONSE. GM IS SURELY AWARE, AS A SEARCH FOR HELP WITH THE ISSUE POPS UP MANY COMPLAINTS AND POSSIBLE CLASS ACTION LAW SUITS CURRENTLY IN THE WORKS. WHAT BRINGS ME HERE NOW IS, MY WIFE RECENTLY DONE SOME SERIOUS DAMAGE TO THE CAR AND MINOR PERSONAL INJURY WHEN SHE HIT AN OBJECT IN THE ROAD THAT COULD HAVE AND SHOULD HAVE BEEN AVOIDED IF SHE COULD HAVE SEEN IT!! WE ARE JUST THANKFUL THIS WAS NOT A PERSON. I WOULD GLADLY TESTIFY THAT THIS COULD ACTUALLY BE A POSSIBILITY IF SOMETHING IS NOT DONE WITH THESE LIGHTS. WE WERE TOLD WE COULD REPLACE WITH THE SAME LIGHT, AT OUR COST (APPX. $1500.00) WHICH I'M SURE WOULD SOON HAVE...
Other 2016 CADILLAC SRX Problem Areas
Exterior Lighting
85 complaints
Unknown Or Other
23 complaints
Electrical System
15 complaints
Suspension
15 complaints
Exterior Lightingheadlights
10 complaints
Air Bags
7 complaints
Service Brakes
6 complaints
Visibilitywiper
6 complaints
Engine
4 complaints
Power Train
4 complaints
Electronic Stability Control Esc
3 complaints
Seat Belts
3 complaints
Steering
3 complaints
Tires
3 complaints
Fuelpropulsion System
2 complaints
Vehicle Speed Control
2 complaints
Back Over Prevention Camera System
1 complaint
Back Over Prevention Sensing System Camera
1 complaint
Exterior Lightingheadlightsbulbs
1 complaint
Exterior Lightingheadlightshighlow Beam Dimmer Switch
1 complaint
Power Trainaxle Assembly
1 complaint
Seats
1 complaint
Structure
1 complaint
Structurebody
1 complaint
Suspensionrearshock Absorber
1 complaint
Visibilityrearview Mirrorsdevicesexterior
1 complaint