2011 CADILLAC SRX — Problems, Recalls & Safety Data
N/A
Safety Rating
573
Owner Complaints
7
Recalls
39
Service Bulletins
0
Investigations
Overview of the 2011 CADILLAC SRX
The 2011 CADILLAC SRX has received a total of 573 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with SUSPENSION:REAR, SEATS:FRONT ASSEMBLY:POWER ADJUST. 39 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Exterior Lighting (188 complaints), Suspension (59 complaints), and Electrical System (38 complaints).
Recalls for the 2011 CADILLAC SRX
NHTSA has recorded 7 recalls for the 2011 CADILLAC SRX, potentially affecting up to 1,249,284 vehicles.
Recall 21V473000 — SUSPENSION:REAR
| 380,498 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers...
View full details →Recall 14V447000 — SEATS:FRONT ASSEMBLY:POWER ADJUST
| 414,333 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the...
Consequence: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service...
View full details →Recall 14V571000 — SUSPENSION:REAR
| 290,241 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster...
Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The...
View full details →Recall 11V595000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 8,789 vehicles affected
Defect: GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THESE VEHICLES MAY HAVE A TRANSMISSION SHIFT CABLE THAT WAS IMPROPERLY INSTALLED AND MAY COME OUT OF THE TRANSMISSION BRACKET.
Consequence: THE DRIVER MAY BE UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR, RESULTING IN NO MOTION OR THE SHIFTER MAY INACCURATELY INDICATE THAT THE TRANSMISSION IS IN PARK WHEN IT IS NOT, ALLOWING THE VEHICLE TO ROLL AWAY AND CAUSE A POSSIBLE CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL ENSURE THAT THE TRANSMISSION SHIFT CABLE IS PROPERLY ROUTED AND SEATED IN THE TRANSMISSION CABLE BRACKET. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY...
View full details →Recall 11V308000 — AIR BAGS:SIDE/WINDOW
| 47,401 vehicles affected
Defect: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX PASSENGER VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 208, "OCCUPANT CRASH PROTECTION." THE AIRBAGS ARE PROGRAMMED TO TURN OFF THE RIGHT SIDE ROOF-RAIL AIRBAG IF THE PASSENGER SENSING SYSTEM DETERMINES THAT THE RIGHT FRONT PASSENGER SEAT IS UNOCCUPIED.
Consequence: THE RIGHT REAR OCCUPANT MAY NOT BE PROTECTED AND SUFFER INJURIES IN CERTAIN FRONTAL AND SIDE CRASHES.
Remedy: GM DEALERS WILL REPROGRAM THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 17, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM .
View full details →Recall 11V149000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
| 10,179 vehicles affected
Defect: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEM...
Consequence: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
View full details →Recall 10V623000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 97,843 vehicles affected
Defect: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
Consequence: THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
Remedy: DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339,...
View full details →Owner Complaints for the 2011 CADILLAC SRX
573 complaints have been filed with NHTSA for the 2011 CADILLAC SRX. Below is a breakdown by vehicle component.
Most Recent Complaints
Transmission cable and roll away not right gear
Transmission cable and roll away not right gear
Transmission cable and roll away not right gear
The headlight low beam illumination is extremely dangerous for driving at night. Very poor illumination distance and very poor overall lighting. Can barely even see pedestrians walking if on the side or crossing the road, VERY DANGEROUS!! Have to turn on high-beams when possible just to see at night.
There were recalls on this vehicle. I just purchased and trying to get assistance.
Safety Rating for the 2011 CADILLAC SRX
NHTSA has not yet tested the 2011 CADILLAC SRX in its New Car Assessment Program.
Technical Service Bulletins for the 2011 CADILLAC SRX
General Motors, LLC has issued 39 technical service bulletins (TSBs) for the 2011 CADILLAC SRX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
23-NA-162 — EQUIPMENT
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
20NA118 — ELECTRICAL SYSTEM
This technical bulletin advises that the code may be false and it should be cleared and then take the vehicle for a test drive to verify the code will not return and advise the customer of how the code may set during certain driving conditions.
080089014F — EQUIPMENT
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIC4921E — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician on a proper paint code for some hard to find color options.
16-NA-063 — STRUCTURE
This technical bulletin provides a procedure/Evaluation and Repair of Aluminum Hood Exhibiting Paint Bubbles, Corrosion using misc chemicals and procedure to fix the conditions
09-00-89-002K — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
SB-10-08-42-001A — EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: LOW BEAM HEADLAMP BULB DIAGNOSIS/REPLACEMENT (INSPECT BULB AND CONNECTOR). DOES NOT APPLY TO VEHICLES EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) LAMPS. DO NOT REPLACE THE ENTIRE HEADLAMP ASSEMBLY FOR THIS CONDITION. *PE
G-208314 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
14225 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2010-2012 MODEL YEAR CADILLAC SRX VEHICLES EQUIPPED WITH A SUNROOF (RPO C3U) AND LOCATED IN CERTAIN AREAS, MAY HAVE A CONDITION IN WHICH THE VEHICLES SUNROOF DRAIN HOSE MATERIAL MAY SHRINK DUE TO CHANGING ENVIRONMENTAL CONDITIONS. IF HOSE SHRINKAGE OCCURS, IT MAY RESULT IN...
PI0786A — STRUCTURE:BODY:HATCHBACK/LIFTGATE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
13322 — EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Customer Satisfaction Program - Navigation Radio Loss of Customer Settings
Showing 10 of 39 technical service bulletins.
NHTSA Investigations for the 2011 CADILLAC SRX
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC SRX
- 2006 CADILLAC SRX — 96 complaints
- 2007 CADILLAC SRX — 69 complaints
- 2008 CADILLAC SRX — 71 complaints
- 2009 CADILLAC SRX — 31 complaints
- 2010 CADILLAC SRX — 629 complaints
- 2011 CADILLAC SRX (current)
- 2012 CADILLAC SRX — 510 complaints
- 2013 CADILLAC SRX — 489 complaints
- 2014 CADILLAC SRX — 440 complaints
- 2015 CADILLAC SRX — 531 complaints
- 2016 CADILLAC SRX — 204 complaints
Other CADILLAC Models
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints
- CADILLAC STS — 609 total complaints