2020 ALTEC DIGGER DERRICK — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
11
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2020 ALTEC DIGGER DERRICK
The 2020 ALTEC DIGGER DERRICK has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 13 recall campaigns affecting this vehicle, covering issues with STRUCTURE:FRAME AND MEMBERS, EQUIPMENT:MECHANICAL:WINCH, EQUIPMENT:MECHANICAL. 9 technical service bulletins have been issued by Altec Industries Inc. for this model year.
Recalls for the 2020 ALTEC DIGGER DERRICK
NHTSA has recorded 13 recalls for the 2020 ALTEC DIGGER DERRICK, potentially affecting up to 10,802 vehicles.
Recall 25V562000 — STRUCTURE:FRAME AND MEMBERS
| 903 vehicles affected
Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Consequence: A cable step that fails during use increases the risk of injury.
Remedy: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters...
View full details →Recall 23V636000 — EQUIPMENT:MECHANICAL:WINCH
| 53 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.
Consequence: An uncontrolled load falling increases the risk of injury to personnel or others nearby.
Remedy: Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3113.
View full details →Recall 23V326000 — EQUIPMENT:MECHANICAL
| 353 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2022 DC, DB, DL, DM, DH, DT, and D2/3/4000 Digger Derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.
Consequence: An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.
Remedy: Altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by Altec, free of charge. Owner notification letters are expected to be...
View full details →Recall 23V326000 — EQUIPMENT:MECHANICAL
| 353 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2022 DC, DB, DL, DM, DH, DT, and D2/3/4000 Digger Derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.
Consequence: An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.
Remedy: Altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by Altec, free of charge. Owner notification letters are expected to be...
View full details →Recall 23V216000 — STRUCTURE:BODY
| 1,967 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 DM, DH, DC, DL, D2000, D3000, and D4000 series digger derricks, and AM55 aerial devices. The base of the rear pole rack may be missing a weld.
Consequence: A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.
Remedy: Altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number...
View full details →Recall 22V349000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CONTROLS/CONTROL WIRING
| 477 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 E-series & DH-H series Digger Derricks. The relay connectors may have been reattached to the incorrect plug after a stability test was performed. If the connections are not correct, the hydraulic overload protection system will not function.
Consequence: A nonfunctional overload protection system may result in the operator unknowingly overloading the system, increasing the risk of injury.
Remedy: Altec will inspect and reattach the connectors, if necessary, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 858.
View full details →Recall 22V071000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER
| 167 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2018-2021 DC and DM Series Digger Derricks and AM series Aerial Devices. The unit subbase may develop cracks in the bulkhead plate, which can cause the shear plates to fail.
Consequence: Shear plate failure can result in the separation of the subbase and truck frame, increasing the risk of injury.
Remedy: Altec will inspect the bulkhead plate, and add a reinforcement plate, free of charge. Owner notification letters were mailed on April 8, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 851.
View full details →Recall 22V071000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER
| 167 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2018-2021 DC and DM Series Digger Derricks and AM series Aerial Devices. The unit subbase may develop cracks in the bulkhead plate, which can cause the shear plates to fail.
Consequence: Shear plate failure can result in the separation of the subbase and truck frame, increasing the risk of injury.
Remedy: Altec will inspect the bulkhead plate, and add a reinforcement plate, free of charge. Owner notification letters were mailed on April 8, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 851.
View full details →Recall 21V559000 — EQUIPMENT
| 878 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2021 DH, D3000, DT65, and DT85 Digger Derricks. The operator may inadvertently move the pole guide joystick with their forearm due to the close proximity between the controls.
Consequence: An unintentionally engaged joystick could result in uncontrolled movement of an unbalanced load, increasing the risk of injury.
Remedy: Altec will provide a guard kit to install over the pole guide controls, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN...
View full details →Recall 20V765000 — EQUIPMENT
| 4,987 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2018-2020 AA, AM, AN, A-Class, TA, DM, DL, DXXXX, DC, and DT digger derricks and aerial device vehicles equipped with a DC pump. A hydraulic check valve can have a snap ring failure resulting in the snap ring becoming lodged in a counterbalance or control valve allowing continued movement.
Consequence: Unintended boom movement may result in potential injury and or property damage.
Remedy: Altec will notify owners, and dealers will replace the valve's snap ring, free of charge. The recall began February 9, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 787.
View full details →Recall 20V587000 — EQUIPMENT
| 280 vehicles affected
Defect: Altec Industries Inc. (Altec) is recalling certain 2019-2020 AA55, AM50, A77-T Aerial Devices and D2/3/4B, D3E, DHB, DHH and DHE Digger Derricks. The bolts that secure the pedestal to the turntable (with head marking 5252) may fail.
Consequence: If the fasteners break, the pedestal may separate from the turntable, increasing the risk of injury or death.
Remedy: Altec will notify owners, and dealers will provide replacement fasteners if necessary, free of charge. This recall began October 29, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 778.
View full details →Recall 20V282000 — EQUIPMENT
| 157 vehicles affected
Defect: Altec Industries Inc. (Altec) is recalling certain 2018-2020 AA55, AM50 and A77 Aerial Devices and D2, D3, D4, DH-B and DH-H Digger Derricks. The bolts that secure the pedestal to the turntable (with head marking 5185) may fail.
Consequence: If the fasteners break, the pedestal may separate from turntable, increasing the risk of injury or death.
Remedy: Altec will notify owners and will provide replacement fasteners if necessary, free of charge. This recall began July 2, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 760.
View full details →Recall 20V174000 — EQUIPMENT
| 60 vehicles affected
Defect: Altec Industries Inc. (Altec) is recalling certain 2019-2020 DT65-E, D3000-E, and DH-E Digger Derricks Aerial devices. Operators could inadvertently open the pole guide while performing other tasks, possibly resulting in a loss of control of the load.
Consequence: If the pole guide is opened while performing other operations, the pole may become unbalanced and cause loss of control of the load, increasing the risk of injury or death.
Remedy: Altec will notify owners and will install a guard kit over the pole guide controls, free of charge. The recall began May 5, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 754.
View full details →Owner Complaints for the 2020 ALTEC DIGGER DERRICK
No complaints have been filed with NHTSA for the 2020 ALTEC DIGGER DERRICK.
Safety Rating for the 2020 ALTEC DIGGER DERRICK
NHTSA has not yet tested the 2020 ALTEC DIGGER DERRICK in its New Car Assessment Program.
Technical Service Bulletins for the 2020 ALTEC DIGGER DERRICK
Altec Industries Inc. has issued 9 technical service bulletins (TSBs) for the 2020 ALTEC DIGGER DERRICK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SIL-3175 — UNKNOWN OR OTHER
Altec has learned that certain DC and DM model derricks built from January 2019 to June 2024 could have improper weld fusion. This means the welds could fail, causing a crack.
SIL-3112 — EQUIPMENT
Altec has learned that on certain digger derricks built from January 29, 2015, to December 3, 2020, equipped with a Hetronic radio control system have experienced frequent dropouts or would not connect to the receiver. When the remotes were tested, the radio firmware was found to be at fault. Hetronic...
SIL-3112 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Altec has learned that on certain digger derricks built from January 29, 2015, to December 3, 2020, equipped with a Hetronic radio control system have experienced frequent dropouts or would not connect to the receiver. When the remotes were tested, the radio firmware was found to be at fault. Hetronic...
SIL 3099 — EQUIPMENT
Altec has learned that on certain Altec units equipped with air suspension built from April 2020 to June 2023, some operators may be dumping the chassis airbags before deploying the outriggers. This can cause the airbags to become damaged. Altec has developed a new placard outlining the proper operating procedure.
CSR 3083 — STEERING
Altec Industries, Inc. has received notification from Daimler Truck North America that a condition exists relating to motor vehicle safety, compliance, or emissions in certain 2019 through 2021 model year Freightliner 108SD, 114SD, 122SD, Business Class M2, Cascadia, Columbia, and Coronado model vehicles that is equipped with Altec equipment. On...
CSR 506 — ELECTRICAL SYSTEM
Altec has been notified of a recall campaign by Daimler Trucks North America, LLC (DTNA). DTNA, on behalf of its Freightliner Trucks Division, has decided that a defect that relates to motor vehicle safety exists on specific model year 2018-2021 Freightliner 108SD, 114SD, and Business Class M2 vehicles manufactured May...
SIL 771 — ELECTRICAL SYSTEM
Below Rotation Valve Driver (BRVD), Above Rotation Valve Driver (ARVD), and CAN bridge circuit boards on Altec derricks require the use of a clear potting compound so diagnostic light emitting diodes (LEDs) on the boards are visible for troubleshooting. Altec has discovered that a black potting compound was used on...
SIL 771 — EQUIPMENT ADAPTIVE/MOBILITY
Below Rotation Valve Driver (BRVD), Above Rotation Valve Driver (ARVD), and CAN bridge circuit boards on Altec derricks require the use of a clear potting compound so diagnostic light emitting diodes (LEDs) on the boards are visible for troubleshooting. Altec has discovered that a black potting compound was used on...
SIL 771 — EQUIPMENT
Below Rotation Valve Driver (BRVD), Above Rotation Valve Driver (ARVD), and CAN bridge circuit boards on Altec derricks require the use of a clear potting compound so diagnostic light emitting diodes (LEDs) on the boards are visible for troubleshooting. Altec has discovered that a black potting compound was used on...
NHTSA Investigations for the 2020 ALTEC DIGGER DERRICK
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ALTEC DIGGER DERRICK
- 2015 ALTEC DIGGER DERRICK — 0 complaints
- 2016 ALTEC DIGGER DERRICK — 0 complaints
- 2017 ALTEC DIGGER DERRICK — 0 complaints
- 2018 ALTEC DIGGER DERRICK — 0 complaints
- 2019 ALTEC DIGGER DERRICK — 0 complaints
- 2020 ALTEC DIGGER DERRICK (current)
- 2021 ALTEC DIGGER DERRICK — 0 complaints
- 2022 ALTEC DIGGER DERRICK — 0 complaints
- 2023 ALTEC DIGGER DERRICK — 0 complaints
- 2024 ALTEC DIGGER DERRICK — 0 complaints
- 2025 ALTEC DIGGER DERRICK — 0 complaints
Other ALTEC Models
- ALTEC AT200A — 3 total complaints
- ALTEC AERIAL DEVICE — 1 total complaint
- ALTEC 4300 — 0 total complaints
- ALTEC 470 KNUCKLE BOOM CRANE — 0 total complaints
- ALTEC 4700 — 0 total complaints
- ALTEC 4900 — 0 total complaints
- ALTEC 7300 — 0 total complaints
- ALTEC 7400 — 0 total complaints