2019 ALTEC DIGGER DERRICK — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
14
Recalls
8
Service Bulletins
0
Investigations
Overview of the 2019 ALTEC DIGGER DERRICK
The 2019 ALTEC DIGGER DERRICK has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 16 recall campaigns affecting this vehicle, covering issues with STRUCTURE:FRAME AND MEMBERS, EQUIPMENT:MECHANICAL:WINCH, EQUIPMENT:MECHANICAL. 8 technical service bulletins have been issued by Altec Industries Inc. for this model year.
Recalls for the 2019 ALTEC DIGGER DERRICK
NHTSA has recorded 16 recalls for the 2019 ALTEC DIGGER DERRICK, potentially affecting up to 26,502 vehicles.
Recall 25V562000 — STRUCTURE:FRAME AND MEMBERS
| 903 vehicles affected
Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Consequence: A cable step that fails during use increases the risk of injury.
Remedy: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters...
View full details →Recall 23V636000 — EQUIPMENT:MECHANICAL:WINCH
| 53 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.
Consequence: An uncontrolled load falling increases the risk of injury to personnel or others nearby.
Remedy: Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3113.
View full details →Recall 23V326000 — EQUIPMENT:MECHANICAL
| 353 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2022 DC, DB, DL, DM, DH, DT, and D2/3/4000 Digger Derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.
Consequence: An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.
Remedy: Altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by Altec, free of charge. Owner notification letters are expected to be...
View full details →Recall 23V326000 — EQUIPMENT:MECHANICAL
| 353 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2022 DC, DB, DL, DM, DH, DT, and D2/3/4000 Digger Derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.
Consequence: An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.
Remedy: Altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by Altec, free of charge. Owner notification letters are expected to be...
View full details →Recall 23V216000 — STRUCTURE:BODY
| 1,967 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 DM, DH, DC, DL, D2000, D3000, and D4000 series digger derricks, and AM55 aerial devices. The base of the rear pole rack may be missing a weld.
Consequence: A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.
Remedy: Altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number...
View full details →Recall 22V349000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CONTROLS/CONTROL WIRING
| 477 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 E-series & DH-H series Digger Derricks. The relay connectors may have been reattached to the incorrect plug after a stability test was performed. If the connections are not correct, the hydraulic overload protection system will not function.
Consequence: A nonfunctional overload protection system may result in the operator unknowingly overloading the system, increasing the risk of injury.
Remedy: Altec will inspect and reattach the connectors, if necessary, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 858.
View full details →Recall 22V071000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER
| 167 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2018-2021 DC and DM Series Digger Derricks and AM series Aerial Devices. The unit subbase may develop cracks in the bulkhead plate, which can cause the shear plates to fail.
Consequence: Shear plate failure can result in the separation of the subbase and truck frame, increasing the risk of injury.
Remedy: Altec will inspect the bulkhead plate, and add a reinforcement plate, free of charge. Owner notification letters were mailed on April 8, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 851.
View full details →Recall 22V071000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER
| 167 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2018-2021 DC and DM Series Digger Derricks and AM series Aerial Devices. The unit subbase may develop cracks in the bulkhead plate, which can cause the shear plates to fail.
Consequence: Shear plate failure can result in the separation of the subbase and truck frame, increasing the risk of injury.
Remedy: Altec will inspect the bulkhead plate, and add a reinforcement plate, free of charge. Owner notification letters were mailed on April 8, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 851.
View full details →Recall 21V559000 — EQUIPMENT
| 878 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2021 DH, D3000, DT65, and DT85 Digger Derricks. The operator may inadvertently move the pole guide joystick with their forearm due to the close proximity between the controls.
Consequence: An unintentionally engaged joystick could result in uncontrolled movement of an unbalanced load, increasing the risk of injury.
Remedy: Altec will provide a guard kit to install over the pole guide controls, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN...
View full details →Recall 20V765000 — EQUIPMENT
| 4,987 vehicles affected
Defect: Altec Industries, Inc. (Altec) is recalling certain 2018-2020 AA, AM, AN, A-Class, TA, DM, DL, DXXXX, DC, and DT digger derricks and aerial device vehicles equipped with a DC pump. A hydraulic check valve can have a snap ring failure resulting in the snap ring becoming lodged in a counterbalance or control valve allowing continued movement.
Consequence: Unintended boom movement may result in potential injury and or property damage.
Remedy: Altec will notify owners, and dealers will replace the valve's snap ring, free of charge. The recall began February 9, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 787.
View full details →Recall 20V587000 — EQUIPMENT
| 280 vehicles affected
Defect: Altec Industries Inc. (Altec) is recalling certain 2019-2020 AA55, AM50, A77-T Aerial Devices and D2/3/4B, D3E, DHB, DHH and DHE Digger Derricks. The bolts that secure the pedestal to the turntable (with head marking 5252) may fail.
Consequence: If the fasteners break, the pedestal may separate from the turntable, increasing the risk of injury or death.
Remedy: Altec will notify owners, and dealers will provide replacement fasteners if necessary, free of charge. This recall began October 29, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 778.
View full details →Recall 20V282000 — EQUIPMENT
| 157 vehicles affected
Defect: Altec Industries Inc. (Altec) is recalling certain 2018-2020 AA55, AM50 and A77 Aerial Devices and D2, D3, D4, DH-B and DH-H Digger Derricks. The bolts that secure the pedestal to the turntable (with head marking 5185) may fail.
Consequence: If the fasteners break, the pedestal may separate from turntable, increasing the risk of injury or death.
Remedy: Altec will notify owners and will provide replacement fasteners if necessary, free of charge. This recall began July 2, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 760.
View full details →Recall 20V174000 — EQUIPMENT
| 60 vehicles affected
Defect: Altec Industries Inc. (Altec) is recalling certain 2019-2020 DT65-E, D3000-E, and DH-E Digger Derricks Aerial devices. Operators could inadvertently open the pole guide while performing other tasks, possibly resulting in a loss of control of the load.
Consequence: If the pole guide is opened while performing other operations, the pole may become unbalanced and cause loss of control of the load, increasing the risk of injury or death.
Remedy: Altec will notify owners and will install a guard kit over the pole guide controls, free of charge. The recall began May 5, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 754.
View full details →Recall 19V710000 — EQUIPMENT
| 275 vehicles affected
Defect: Altec Industries Inc. (Altec) is recalling certain 2016-2019 Altec D2/3/4B, DLB, DMB, DHB, DT65 and DT80 Digger Derrick vehicles. The outrigger valves may be plumbed incorrectly. As a result, the outriggers could continue retracting after an operator has stopped controlling them.
Consequence: If the outriggers continue to retract without command, the unit may become unstable and collapse, increasing the risk of injury or death to those nearby.
Remedy: Altec will notify owners, and dealers will inspect the outrigger valve plumbing correcting it as necessary, free of charge. The recall began November 25, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN...
View full details →Recall 19V365000 — EQUIPMENT:OTHER:LABELS
| 1,036 vehicles affected
Defect: Altec Industries Inc. (Altec) is recalling certain 2009-2019 DL/DM, DL/DMB, DH, D/2/3/4, and DC Digger Derrick vehicles. The slope indicator placard card may falsely indicate that the unit could be used without leveling on a 5 degree slope.
Consequence: An operator may improperly set up the unit, making the unit unstable, thus increasing the risk of injury.
Remedy: Altec will notify owners, and issue CSN 719 to owners, instructing them to remove the incorrect placards, free of charge. The recall began July 2, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is...
View full details →Recall 19V127000 — EQUIPMENT
| 14,389 vehicles affected
Defect: Altec Industries, Inc (Altec) is recalling certain 2003-2019 Altec DL/DM, DL/DMB, and DC Digger Derrick vehicles. The pedestal tube welds may crack over time.
Consequence: Unrepaired cracks may result in failure of the pedestal and uncontrolled movement increasing the risk of injury.
Remedy: Altec will notify owners and will provide repairs as necessary and a reinforcing kit. The recall began April 3, 2019. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 713.
View full details →Owner Complaints for the 2019 ALTEC DIGGER DERRICK
No complaints have been filed with NHTSA for the 2019 ALTEC DIGGER DERRICK.
Safety Rating for the 2019 ALTEC DIGGER DERRICK
NHTSA has not yet tested the 2019 ALTEC DIGGER DERRICK in its New Car Assessment Program.
Technical Service Bulletins for the 2019 ALTEC DIGGER DERRICK
Altec Industries Inc. has issued 8 technical service bulletins (TSBs) for the 2019 ALTEC DIGGER DERRICK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
CSR 531 — PARKING BRAKE
Altec Industries, Inc. has received notification from Navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. On certain trucks equipped with an automatic transmission, if the automatic transmission is still in drive or reverse position...
CSR 529 — EQUIPMENT
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists. This condition relates to the operation or customer satisfaction of the unit when equipped with an Altec aerial device or equipment. Navistar has decided that a non-conformance that relates to customer dissatisfaction exists in...
SIL 803 — EQUIPMENT
A part number 035240052 check valve is installed in two locations on Certain DC series derricks built from January 2016 through February 2021. One check valve is installed in the control valve for the front bumper winch and another check valve is installed in the tandem pump as part of...
SIL 793 — ELECTRONIC STABILITY CONTROL (ESC)
Altec has discovered that certain DM47B and D3000B Series digger derricks built from July 2017 to May 2019 were not properly stability tested according to the Stability Test Form for Combined Digger Derrick and Platform Use contained in the Unit Installation Manual and in the Maintenance Manual. Altec requires these...
SIL 746 — EQUIPMENT
Service Information Letter 746 notified customers that on certain units the front bumper grounding cable lug attachment hole was drilled in a location of the frame rail not allowed by the chassis manufacturer. The mis-located hole can cause fatigue cracks to develop in the frame rail. Altec has designed an...
SIL 746 — EQUIPMENT ADAPTIVE/MOBILITY
Service Information Letter 746 notified customers that on certain units the front bumper grounding cable lug attachment hole was drilled in a location of the frame rail not allowed by the chassis manufacturer. The mis-located hole can cause fatigue cracks to develop in the frame rail. Altec has designed an...
SIL 746 — STRUCTURE:BODY:BUMPERS
Service Information Letter 746 notified customers that on certain units the front bumper grounding cable lug attachment hole was drilled in a location of the frame rail not allowed by the chassis manufacturer. The mis-located hole can cause fatigue cracks to develop in the frame rail. Altec has designed an...
SIL 746 — STRUCTURE:FRAME AND MEMBERS
Service Information Letter 746 notified customers that on certain units the front bumper grounding cable lug attachment hole was drilled in a location of the frame rail not allowed by the chassis manufacturer. The mis-located hole can cause fatigue cracks to develop in the frame rail. Altec has designed an...
NHTSA Investigations for the 2019 ALTEC DIGGER DERRICK
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ALTEC DIGGER DERRICK
- 2014 ALTEC DIGGER DERRICK — 0 complaints
- 2015 ALTEC DIGGER DERRICK — 0 complaints
- 2016 ALTEC DIGGER DERRICK — 0 complaints
- 2017 ALTEC DIGGER DERRICK — 0 complaints
- 2018 ALTEC DIGGER DERRICK — 0 complaints
- 2019 ALTEC DIGGER DERRICK (current)
- 2020 ALTEC DIGGER DERRICK — 0 complaints
- 2021 ALTEC DIGGER DERRICK — 0 complaints
- 2022 ALTEC DIGGER DERRICK — 0 complaints
- 2023 ALTEC DIGGER DERRICK — 0 complaints
- 2024 ALTEC DIGGER DERRICK — 0 complaints
Other ALTEC Models
- ALTEC AT200A — 3 total complaints
- ALTEC AERIAL DEVICE — 1 total complaint
- ALTEC 4300 — 0 total complaints
- ALTEC 470 KNUCKLE BOOM CRANE — 0 total complaints
- ALTEC 4700 — 0 total complaints
- ALTEC 4900 — 0 total complaints
- ALTEC 7300 — 0 total complaints
- ALTEC 7400 — 0 total complaints