2017 ALTEC DIGGER DERRICK — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

15

Recalls

ACTIVE RECALL

6

Service Bulletins

0

Investigations

Overview of the 2017 ALTEC DIGGER DERRICK

The 2017 ALTEC DIGGER DERRICK has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 17 recall campaigns affecting this vehicle, covering issues with STRUCTURE:FRAME AND MEMBERS, EQUIPMENT:MECHANICAL:WINCH, EQUIPMENT:MECHANICAL. 6 technical service bulletins have been issued by Altec Industries Inc. for this model year.

Recalls for the 2017 ALTEC DIGGER DERRICK

NHTSA has recorded 17 recalls for the 2017 ALTEC DIGGER DERRICK, potentially affecting up to 23,446 vehicles.

Recall 25V562000 — STRUCTURE:FRAME AND MEMBERS

| 903 vehicles affected

Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.

Consequence: A cable step that fails during use increases the risk of injury.

Remedy: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters...

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Recall 23V636000 — EQUIPMENT:MECHANICAL:WINCH

| 53 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.

Consequence: An uncontrolled load falling increases the risk of injury to personnel or others nearby.

Remedy: Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3113.

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Recall 23V326000 — EQUIPMENT:MECHANICAL

| 353 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2022 DC, DB, DL, DM, DH, DT, and D2/3/4000 Digger Derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.

Consequence: An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.

Remedy: Altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by Altec, free of charge. Owner notification letters are expected to be...

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Recall 23V326000 — EQUIPMENT:MECHANICAL

| 353 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2022 DC, DB, DL, DM, DH, DT, and D2/3/4000 Digger Derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.

Consequence: An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.

Remedy: Altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by Altec, free of charge. Owner notification letters are expected to be...

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Recall 23V216000 — STRUCTURE:BODY

| 1,967 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 DM, DH, DC, DL, D2000, D3000, and D4000 series digger derricks, and AM55 aerial devices. The base of the rear pole rack may be missing a weld.

Consequence: A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.

Remedy: Altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number...

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Recall 22V349000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CONTROLS/CONTROL WIRING

| 477 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 E-series & DH-H series Digger Derricks. The relay connectors may have been reattached to the incorrect plug after a stability test was performed. If the connections are not correct, the hydraulic overload protection system will not function.

Consequence: A nonfunctional overload protection system may result in the operator unknowingly overloading the system, increasing the risk of injury.

Remedy: Altec will inspect and reattach the connectors, if necessary, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 858.

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Recall 21V559000 — EQUIPMENT

| 878 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2021 DH, D3000, DT65, and DT85 Digger Derricks. The operator may inadvertently move the pole guide joystick with their forearm due to the close proximity between the controls.

Consequence: An unintentionally engaged joystick could result in uncontrolled movement of an unbalanced load, increasing the risk of injury.

Remedy: Altec will provide a guard kit to install over the pole guide controls, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN...

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Recall 19V710000 — EQUIPMENT

| 275 vehicles affected

Defect: Altec Industries Inc. (Altec) is recalling certain 2016-2019 Altec D2/3/4B, DLB, DMB, DHB, DT65 and DT80 Digger Derrick vehicles. The outrigger valves may be plumbed incorrectly. As a result, the outriggers could continue retracting after an operator has stopped controlling them.

Consequence: If the outriggers continue to retract without command, the unit may become unstable and collapse, increasing the risk of injury or death to those nearby.

Remedy: Altec will notify owners, and dealers will inspect the outrigger valve plumbing correcting it as necessary, free of charge. The recall began November 25, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN...

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Recall 19V365000 — EQUIPMENT:OTHER:LABELS

| 1,036 vehicles affected

Defect: Altec Industries Inc. (Altec) is recalling certain 2009-2019 DL/DM, DL/DMB, DH, D/2/3/4, and DC Digger Derrick vehicles. The slope indicator placard card may falsely indicate that the unit could be used without leveling on a 5 degree slope.

Consequence: An operator may improperly set up the unit, making the unit unstable, thus increasing the risk of injury.

Remedy: Altec will notify owners, and issue CSN 719 to owners, instructing them to remove the incorrect placards, free of charge. The recall began July 2, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is...

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Recall 19V127000 — EQUIPMENT

| 14,389 vehicles affected

Defect: Altec Industries, Inc (Altec) is recalling certain 2003-2019 Altec DL/DM, DL/DMB, and DC Digger Derrick vehicles. The pedestal tube welds may crack over time.

Consequence: Unrepaired cracks may result in failure of the pedestal and uncontrolled movement increasing the risk of injury.

Remedy: Altec will notify owners and will provide repairs as necessary and a reinforcing kit. The recall began April 3, 2019. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 713.

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Recall 18V873000 — EXTERIOR LIGHTING:BRAKE LIGHTS

| 156 vehicles affected

Defect: Altec Industries, Inc is recalling certain 2017-2018 Digger Derrick, Aerial Devices, and Service Body vehicles, equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such these vehicles fail to comply to with the requirements of Federal Motor Vehicle Safety Standard FMVSS...

Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Remedy: Altec will notify owners, and dealers will replace the brake lights, free of charge. The recall began February 7, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 708.

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Recall 18V791000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

| 331 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2008-2018 Altec AC18, AC23, AC26, AC30 and AC38 Cranes and D2B, D3A, D4A/B, DL42B, DT65 and DT80 Digger Derrick vehicles. The wiring on the 12V circuit from the chassis battery to the Power Distribution Module (PDM) may be insufficiently sized.

Consequence: The insufficiently sized wire may overheat, increasing the risk of fire.

Remedy: Altec will notify owners, and dealers will replace the wiring to the PDM, with a larger wire and/or replace the circuit breaker, free of charge. The recall began January 9, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's...

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Recall 18V791000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

| 331 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2008-2018 Altec AC18, AC23, AC26, AC30 and AC38 Cranes and D2B, D3A, D4A/B, DL42B, DT65 and DT80 Digger Derrick vehicles. The wiring on the 12V circuit from the chassis battery to the Power Distribution Module (PDM) may be insufficiently sized.

Consequence: The insufficiently sized wire may overheat, increasing the risk of fire.

Remedy: Altec will notify owners, and dealers will replace the wiring to the PDM, with a larger wire and/or replace the circuit breaker, free of charge. The recall began January 9, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's...

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Recall 18V745000 — ELECTRICAL SYSTEM:SOFTWARE

| 175 vehicles affected

Defect: Altec Industries (Altec) is recalling certain 2014-2018 DHH and DHB Digger Derrick vehicles. The Zone Rating System may not alert the operator that the load being handled exceeds the rated load for the unit's specific position.

Consequence: Without an alert, there is a greater risk of unit instability or a loss of load control, increasing the risk of injury.

Remedy: Altec will notify owners and dealers will update the Zone Rating System software, free of charge. The recall began December 12, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 700.

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Recall 18V706000 — STRUCTURE

| 1,592 vehicles affected

Defect: Altec Industries Inc. (Altec) is recalling certain 2017-2018 Altec LR7, L42A and AT37-G TDA58 aerial devices and DB37, DL/DMB D2/3/4B, and DMB digger derricks, equipped with fiberglass platforms. The step on the outside of the fiberglass platform can break off during normal use.

Consequence: If the step separates from the platform, it can increase the risk of injury.

Remedy: Altec will notify owners, and dealers will inspect the platform step and replace the platform if the step has separated from the platform and add a platform step reinforcing kit, free of charge. The recall began December 3, 2018. Owners...

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Recall 18V379000 — ELECTRICAL SYSTEM

| 44 vehicles affected

Defect: Altec Industries Inc. (Altec) is recalling certain 2016-2017 Altec Aerial Devices and Digger Derrick vehicles. The high voltage grounding system may be equipped with improperly sized cable connection receptacles causing the high voltage grounding system to fail.

Consequence: If the grounding system fails, the user has an increased risk of injury.

Remedy: Altec will notify owners, and dealers will inspect the high voltage grounding system cable ring terminal connectors and replace any that are improperly sized, free of charge. The recall began on August 6, 2018. Owners may contact Altec customer service...

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Recall 18V346000 — ELECTRICAL SYSTEM:STARTER ASSEMBLY

| 133 vehicles affected

Defect: Altec Industries Inc. (Altec) is recalling certain 2016-2017 Digger Derrick DM, D2000, D3000, D4000 Series vehicles built on Freightliner M2106/V chassis. The starter cable may be improperly secured, allowing the cable to chafe which could result in an electrical short.

Consequence: An electrical short can increase the risk of a fire.

Remedy: Altec will notify owners, and dealers will inspect and better secure the starter cable as needed, free of charge. The recall began July 20, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN...

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Owner Complaints for the 2017 ALTEC DIGGER DERRICK

No complaints have been filed with NHTSA for the 2017 ALTEC DIGGER DERRICK.

Safety Rating for the 2017 ALTEC DIGGER DERRICK

NHTSA has not yet tested the 2017 ALTEC DIGGER DERRICK in its New Car Assessment Program.

Technical Service Bulletins for the 2017 ALTEC DIGGER DERRICK

Altec Industries Inc. has issued 6 technical service bulletins (TSBs) for the 2017 ALTEC DIGGER DERRICK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SIL-3214 — UNKNOWN OR OTHER

Altec has learned that the king pin towing capacity placard might not be installed on certain DL derricks built from August 2005 to October 2024. This could lead to unintentional overloading which could result in cracks or deformations to the king pin assembly. Altec has had no reports of this...

SIL-3157 — UNKNOWN OR OTHER

Altec has learned that the structural subbase welds on certain DH derricks built from July 2016 to December 2023 could contain stitch welds rather than the required continuous welds, which could result in cracks forming in the subbase.

SIL 841 — EQUIPMENT:MECHANICAL

Altec has learned that on certain derricks built from 2008 to 2020 the diameter of the wire winch rope installed may exceed the maximum allowable diameter specified by the ANSI A10.31 derrick standard based on the winch drum diameter. Use of an oversized wire winch rope can lead to improper...

SIL 799 — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

A check valve is installed in the control valve for the front bumper winch on certain DC series derricks built from January 2016 through February 2021. Altec has discovered that the check valve has the potential for failure. When the check valve fails, the internal spring can dislodge from the...

SIL 803 — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

A part number 035240052 check valve is installed in two locations on Certain DC series derricks built from January 2016 through February 2021. One check valve is installed in the control valve for the front bumper winch and another check valve is installed in the tandem pump as part of...

CSN 755 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The DB41B is a tracked, off road back yard derrick product. The upper boom extend function is intended to be disabled when the Hydraulic Overload Protection (HOP) system is activated. HOP activates correctly when the affected units are operated from the lower controls. However, Altec has discovered that upper boom...

NHTSA Investigations for the 2017 ALTEC DIGGER DERRICK

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the ALTEC DIGGER DERRICK

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Other ALTEC Models

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