Technical Service Bulletin SIL-3112 — 2020 ALTEC DIGGER DERRICK
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Bulletin Details
| TSB ID | SIL-3112 |
| Manufacturer | |
| Vehicle | 2020 ALTEC DIGGER DERRICK |
| Component | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| Communication Date |
Bulletin Summary
Altec has learned that on certain digger derricks built from January 29, 2015, to December 3, 2020, equipped with a Hetronic radio control system have experienced frequent dropouts or would not connect to the receiver. When the remotes were tested, the radio firmware was found to be at fault. Hetronic has released a new firmware update for radios built beginning in January 2015 that can be flashed onto the radio by Altec Service Technicians.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.