Recall 15V461000 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Defect in 2013-2015 RAM 5500

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RECALL This recall affects up to 1,416,903 vehicles.

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Safety Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Related Recalls for RAM

Campaign Vehicle Component Date Affected
25V876000 2025 RAM PROMASTER EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: 86
25V882000 2025 RAM 3500 ELECTRONIC STABILITY CONTROL (ESC) 52,565
25V824000 2019 RAM 3500 AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR 1,589
25V826000 2026 RAM 1500 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 72,509
25V720000 2018 RAM PROMASTER ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY 301,838
25V765000 2021 RAM 3500 STEERING:STEERING CONTROL MODULE 532
25V665000 2025 RAM PROMASTER ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE 790
25V618000 2023 RAM 4500 TRAILER HITCHES 10
25V592000 2018 RAM 2500 AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR 1,761
25V530000 2026 RAM 4500 SERVICE BRAKES 2,885
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