2015 RAM 5500 — Problems, Recalls & Safety Data
N/A
Safety Rating
20
Owner Complaints
8
Recalls
20
Service Bulletins
0
Investigations
Overview of the 2015 RAM 5500
The 2015 RAM 5500 has received a total of 20 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 12 recall campaigns affecting this vehicle, covering issues with WHEELS:LUGS/NUTS/BOLTS/STUDS. 20 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Engine (5 complaints), Electrical System (4 complaints), and Power Train (2 complaints).
Recalls for the 2015 RAM 5500
NHTSA has recorded 12 recalls for the 2015 RAM 5500, potentially affecting up to 19,198,350 vehicles.
Recall 21V398000 — WHEELS:LUGS/NUTS/BOLTS/STUDS
| 447,985 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Consequence: Wheel separation can cause a vehicle crash.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign...
View full details →Recall 21V398000 — WHEELS:LUGS/NUTS/BOLTS/STUDS
| 447,985 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Consequence: Wheel separation can cause a vehicle crash.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign...
View full details →Recall 21V398000 — WHEELS:LUGS/NUTS/BOLTS/STUDS
| 447,985 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Consequence: Wheel separation can cause a vehicle crash.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign...
View full details →Recall 18V332000 — ELECTRICAL SYSTEM:SOFTWARE
| 4,815,661 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018...
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note:...
View full details →Recall 18V332000 — VEHICLE SPEED CONTROL:CRUISE CONTROL
| 4,815,661 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018...
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note:...
View full details →Recall 18V332000 — ELECTRICAL SYSTEM:WIRING
| 4,815,661 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018...
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note:...
View full details →Recall 17V821000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
| 1,482,874 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle...
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this...
View full details →Recall 17V562000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 443,874 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Consequence: The leaking water pump can increase the risk of an engine compartment fire.
Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
View full details →Recall 17V824000 — EQUIPMENT
| 61,791 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may...
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or...
View full details →Recall 15V468000 — SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
| 199 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2015 Ram 4500, and 5500 pickup trucks manufactured January 30, 2015, to February 6, 2015. The affected vehicles may have inadequate penetration of the front upper control arm loop to spacer weld, reducing the front suspension stability.
Consequence: A reduction of suspension stability control could affect control of the vehicle, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and replace any affected upper control arms, free of charge. The recall began on September 17, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R34.
View full details →Recall 15V461000 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
| 1,416,903 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle...
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to...
View full details →Recall 15V290000 — TIRES
| 1,771 vehicles affected
Defect: Chryser (FCA US LLC) is recalling certain model year 2014-2015 Ram 4500 and 5500 cab chassis trucks manufactured August 20, 2013, to January 27, 2015 and equipped with 6.4L Hemi engines. The affected vehicles have a maximum governed speed of 106 mph but are fitted with tires that are only rated for a maximum speed of 87 mph.
Consequence: If the vehicle exceeds the tires' maximum speed rating, the tires may suddenly fail, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will correct the electronic control unit software to limit the vehicle's speed to 87 mph, free of charge. The recall began on June 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's...
View full details →Owner Complaints for the 2015 RAM 5500
20 complaints have been filed with NHTSA for the 2015 RAM 5500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 5 | 0 | 1 | 0 | 0 |
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Fuel System Dieselfuel Injection Systemfuel Rail | 1 | 0 | 0 | 0 | 0 |
| Power Traintransfer Case 4 Wheel Drive | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Intake air grid heater nut came off and blew the #6 piston and engine needs to be replaced.
While traveling on a highway at speeds in excess of 50mph the 2015 Ram 5500 lost the rear set of dual tires on the passenger side. The wheels came off after all 10-wheel studs failed and broke off. This is the second incident on this same truck despite going through the warranty process and procedures through Stellantis/Ram. No incident or injuries resulted from the failure.
The contact owns a 2015 Ram 5500. The contact stated while driving 69 MPH, the vehicle started vibrating abnormally with abnormal sounds coming from the vehicle. There was no warning light illuminated. The contact was able to park on the side of the road, exited the vehicle, and noticed transmission fluid leaking underneath the vehicle. The contact stated that the transfer case was fractured. The contact was unable to restart the vehicle. The contact stated that the fuel rail, Service 4-WD, and the braking system messages were displayed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the transfer case needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 137,000.
The contact owns a 2015 Ram 5500. The contact stated while driving 69 MPH, the vehicle started vibrating abnormally with abnormal sounds coming from the vehicle. There was no warning light illuminated. The contact was able to park on the side of the road, exited the vehicle, and noticed transmission fluid leaking underneath the vehicle. The contact stated that the transfer case was fractured. The contact was unable to restart the vehicle. The contact stated that the fuel rail, Service 4-WD, and the braking system messages were displayed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the transfer case needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 137,000.
Vehicle is 2015 and has 44.4k miles on it. Had it in for a routine oil change and the mechanic showed me that the oil pan is in extremely poor condition with multiple rot spots all over and could fail at anytime. Mopar extended warranty covers oil pans, but they dont cover rust. An oil pan is a static part, the only way it could fail is from rust or a catastrophic engine failure where a connecting rod may protrude through it. Seems to be a common problem with these oil pans failing at a high rate. I have a 1977 chevy 289k miles with no problems on that oil pan. Perhaps the metal used in production was of poor quality which caused premature and expedited corrosion.
Safety Rating for the 2015 RAM 5500
NHTSA has not yet tested the 2015 RAM 5500 in its New Car Assessment Program.
Technical Service Bulletins for the 2015 RAM 5500
Chrysler (FCA US, LLC) has issued 20 technical service bulletins (TSBs) for the 2015 RAM 5500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
0900122REVB — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Cummins 6.7L Turbocharger Actuator - X93 Warranty Extension This bulletin involves replacing the turbocharger actuator with an updated actuator. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following DTCs have been set: U010C - Lost Communication With...
1811322 — SERVICE BRAKES, HYDRAULIC
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. There will be a choice between two calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have hadthe ammonia sensor removed. Be sure to select the correct software...
RAMRecall21V398 — EQUIPMENT
Forwarded incomplete vehicle manufacturer (RAM) recall (21V398) to owners of the vehicles. 2015 RAM 5500.
RAMRecall21V398 — WHEELS
Forwarded incomplete vehicle manufacturer (RAM) recall (21V398) to owners of the vehicles. 2015 RAM 5500.
2101719 — BACK OVER PREVENTION
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only)....
9003585 — ELECTRICAL SYSTEM
Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of...
9003319 — BACK OVER PREVENTION
Turbocharger, Turbo Speed Sensor, Turbo Gaskets and Seals 1. Do Not Replace Turbocharger for Exhaust Brake Operation Complaints. Do not replace the turbocharger for complaints of exhaust brake operating when the Exhaust Brake switch is off. Replacing the turbocharger will not address these complaints. Update the PCM with the new...
18-097-16 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Powertrain diagnostic and system improvements.
23-001-16 REV. E — EQUIPMENT ADAPTIVE/MOBILITY
Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has...
08-053-16 — VISIBILITY
Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · **Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL...
Showing 10 of 20 technical service bulletins.
NHTSA Investigations for the 2015 RAM 5500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the RAM 5500
- 2010 RAM 5500 — 0 complaints
- 2013 RAM 5500 — 6 complaints
- 2014 RAM 5500 — 21 complaints
- 2015 RAM 5500 (current)
- 2016 RAM 5500 — 23 complaints
- 2017 RAM 5500 — 24 complaints
- 2018 RAM 5500 — 41 complaints
- 2019 RAM 5500 — 11 complaints
- 2020 RAM 5500 — 11 complaints
Other RAM Models
- RAM 1500 — 15,786 total complaints
- RAM 2500 — 7,223 total complaints
- RAM 3500 — 3,311 total complaints
- RAM PROMASTER — 739 total complaints
- RAM PROMASTER CITY — 139 total complaints
- RAM 4500 — 64 total complaints
- RAM PROMASTER 2500 — 52 total complaints
- RAM PROMASTER 3500 — 30 total complaints