NHTSA Complaint #11700757 — 2022 FORD EDGE

The contact owns a 2022 Ford Edge. The contact stated while in reverse(R), the rearview camera displayed a blank image. The contact then received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part for the recall repair was unavailable. The contact recently took the vehicle to the dealer and was informed that the vehicle was no longer under recall despite receiving the recall letter in the mail. The VIN tool confirmed that the vehicle was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.