NHTSA Complaint #11699238 — 2020 JEEP CHEROKEE UNKNOWN OR OTHER

Complaint Details

ODI Number	11699238
Vehicle	2020 JEEP CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	September 15, 2025
Date Filed	November 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Brought to dealer to evaluate for loud popping in/out of park, clunking and grinding noises on accelaration and stops. Dealer determined it was the PTU. Was told it is covered under warranty, but the part is on backorder for 3 months, so I'm still waiting. I'm unsure if safe to drive. Seems like a known issue with ealier models of Jeep Cherokee, likely issue with 2020s as well.

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Other UNKNOWN OR OTHER Complaints

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