NHTSA Complaint #11684031 — 2020 JEEP CHEROKEE UNKNOWN OR OTHER

Complaint Details

ODI Number	11684031
Vehicle	2020 JEEP CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	August 29, 2025
Date Filed	August 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

I was at a stop light, light turned green and as I started to accelerate there was a loud banging noise and it felt like I had been hit from behind. I pulled over to check out my car but nothing seemed wrong. The exact same thing happened about 2 1/2 months prior to this incident The jolt was so much so that my head hit the headrest hard enough to cause a headache for several hours

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