NHTSA Complaint #11690512 — 2024 HYUNDAI PALISADE

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the steering wheel vibrated and was shaking erratically. In addition, the brake pedal was depressed; however, the brake pedal was difficult to depress. The contact stated that the brake pedal needed to be depressed extremely hard to stop the vehicle. There were no warning lights illuminated. The contact stated that the failure occurred mostly on bumpy roads, regardless of the speed at which the vehicle was being driven. Additionally, the traction control was independently activated. The contact stated that the failure was persistent. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was returned to the contact; however, the contact stated that the vehicle was a death trap. The contact stated that the vehicle was unsafe to drive. The contact stated that the vehicle was unsafe and had to transport her kids back and forth to school in an unsafe vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,000.