NHTSA Complaint #11678274 — 2024 HYUNDAI PALISADE

The contact owns a 2024 Hyundai Palisade. The contact stated while driving 10 MPH, the brake pedal was depressed, but the vehicle failed to stop as intended. The contact stated that the vehicle rolled and violently jerked. The contact continued to depress the brake pedal until the vehicle stopped. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer scheduled a service appointment with the dealer. The failure mileage was 13,728.