2024 HYUNDAI PALISADE — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

404

Owner Complaints

18 Crashes 2 Fires

5

Recalls

ACTIVE RECALL

4

Service Bulletins

0

Investigations

Overview of the 2024 HYUNDAI PALISADE

The 2024 HYUNDAI PALISADE has received a total of 404 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 19 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP. 4 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Service Brakes (205 complaints), Forward Collision Avoidance Automatic Emergency Braking (40 complaints), and Unknown Or Other (26 complaints).

Recalls for the 2024 HYUNDAI PALISADE

NHTSA has recorded 19 recalls for the 2024 HYUNDAI PALISADE, potentially affecting up to 8,120,747 vehicles.

Recall 24V106000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

| 4,245 vehicles affected

Defect: Hyundia Motor America (Hyundai) is recalling certain 2024 Palisade vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.

Consequence: A loss of drive power increases the risk of a crash. A hole in the engine block increases the risk of a fire.

Remedy: Dealers will replace the engine sub-assembly, free of charge. Owner notification letters were mailed by December 6, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 255.

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Recall 23V599000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

| 63 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash.

Remedy: Dealers will update the ODS software, free of charge. Owner notification letters were mailed September 26th, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 249.

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Recall 23V526000 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

| 52,109 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023....

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Recall 23V526000 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

| 52,109 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023....

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Recall 23V526000 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

| 52,109 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023....

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Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

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Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

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Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

View full details →

Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

View full details →

Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

View full details →

Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

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Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

View full details →

Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

View full details →

Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

View full details →

Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

View full details →

Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

View full details →

Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 568,580 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...

View full details →

Recall 26V034000 — AIR BAGS:SIDE/WINDOW:CURTAIN

| 568,576 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed March 23, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall...

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Recall 26V034000 — AIR BAGS:SIDE/WINDOW:CURTAIN

| 568,576 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed March 23, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall...

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Owner Complaints for the 2024 HYUNDAI PALISADE

404 complaints have been filed with NHTSA for the 2024 HYUNDAI PALISADE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719755 | SUSPENSION | | N/A miles
Rear shocks have gone out I am hearing metal on rubber noises dealer had explained issues is common and shock are on back order
#11716351 | STEERING | | N/A miles
Approximately 4 months after purchasing our 2024 Hyundai Palisade Calligraphy we started experiencing a serious steering issue. When driving slow while making turns, either right or left whether going forward or reverse the steering wheel intermittently abruptly stops mid turn and locks with a big bang. It forces me to apply the breaks because I cannot complete the turn. After about 10-15 secs the steering wheel releases with a loud pop, and spins the opposite direction in which I’m trying to turn, leaving the wheels one way and the steering the other. At that point I’m able to regain control of the steering wheel and continue my turn and start driving but on many occasions it has caused me to almost be T-boned by other vehicles when this happens at an intersection or or hit from behind. We have taken the Vehicle to 3 different Hyundai service centers in 2 different states in the last 23 months. All claim they’re not able to replicate the issue and to bring it back if it continues which we have. It’s currently in service and has been for 2 1/2 weeks. They informed me that they plan on replacing the steering column but it’s unknown if this will fix the issue. I may still have the same issues which will further put my family at risk of harm or death if it continues and we are hit.
#11715796 | SEAT BELTS | | N/A miles
The contact’s employer owns a 2024 Hyundai Palisade. The employer received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed that the owner that parts were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were on backorder. The owner had not experienced a failure.
#11713311 | ELECTRICAL SYSTEM | | N/A miles
Sub-freezing temperatures caused car not be able to start. The battery in this vehicle is less than 3 years old as it was purchased in October of 2023. It displayed a "Check ESC" message, flashed all the lights and I could not hear the engine crank / turn over at all.
1. On several occasions while braking over uneven surfaces, the vehicle would not come to a complete stop, the brake pedals and steering wheel shook violently, and the vehicle continued to propel forward although I had the brakes engaged. This almost caused me to collide with other vehicles. The dealership could not replicate the issue and said it was a normal response. No, that is wrong; This is abnormal and dangerous. But at any rate, there was a safety recall recently to address the same issue that I have been complaining about so I hope it fixes the problem 2. Also, the paint on the roof rails and the door handles are flaking off. The coating and paint on the roof rails is splotchy, rough, and uneven, and the door handles continue to peel horribly. The dealership said corporate and parts denied my warranty request deeming the issue as normal wear and tear when the dealership said it was a paint and workmanship defect. No new vehicle should be losing its paint like this. Me simply opening a door and driving a car should not cause handles and roof rails to peel. It id getting worse. Also in conducting research on the issue, it is found to be a problem others have complained about as well. I have filed several complaints and claims in attempt to get my truck fixed.

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Safety Rating for the 2024 HYUNDAI PALISADE

The 2024 HYUNDAI PALISADE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2024 HYUNDAI PALISADE

Hyundai Motor America has issued 4 technical service bulletins (TSBs) for the 2024 HYUNDAI PALISADE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

9C9 OL — ENGINE

Hyundai has become aware that certain Palisade vehicles equipped with 3.8L GDI Lambda II engines may not meet engine-out NOx (Nitrogen Oxides) and Particulate Matter (PM) emission standards.

25-HA-003H-1 TSB — UNKNOWN OR OTHER

Certain 2020-2025MY Palisade (LX2) vehicles may experience reduced A/C performance due to an out of specification A/C compressor pulley and hub assembly. Follow the procedure outlined in this bulletin to inspect and determine whether to replace the compressor assembly or only the pulley using the service kit.

23-BD-016H — LATCHES/LOCKS/LINKAGES

Certain 2023-2024MY Palisade (LX2) vehicles will require replacement of the tailgate latch (both power and manual) and trimming the protrusion on the backside of the tailgate trim prior to installing the tow hitch assembly. Follow the procedure outlined in this bulletin to replace the tailgate latch and rework the tailgate...

23-AT-006H-1 — POWER TRAIN

This TSB provides information to diagnose the push button shifter operation. If you are servicing a vehicle with any symptoms listed below or DTCs (listed on Page 2) , follow the Service Procedure on Page 3. SYMPTOMS: • “Shifter System Malfunction” displayed in the cluster • Won’t shift into or...

NHTSA Investigations for the 2024 HYUNDAI PALISADE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HYUNDAI PALISADE

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Other HYUNDAI Models

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