2020 HYUNDAI PALISADE — Problems, Recalls & Safety Data
5/5
Safety Rating
600
Owner Complaints
5
Recalls
50
Service Bulletins
0
Investigations
Overview of the 2020 HYUNDAI PALISADE
The 2020 HYUNDAI PALISADE has received a total of 600 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 18 recall campaigns affecting this vehicle, covering issues with VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, TRAILER HITCHES. 50 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Visibilitywiper (114 complaints), Engine (94 complaints), and Unknown Or Other (77 complaints).
Recalls for the 2020 HYUNDAI PALISADE
NHTSA has recorded 18 recalls for the 2020 HYUNDAI PALISADE, potentially affecting up to 8,584,238 vehicles.
Recall 22V627000 — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
| 122,949 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
View full details →Recall 22V633000 — TRAILER HITCHES
| 244,980 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners...
View full details →Recall 22V633000 — TRAILER HITCHES
| 244,980 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners...
View full details →Recall 19V802000 — AIR BAGS:SIDE/WINDOW
| 11,217 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
View full details →Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 25V607000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 25V607000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 568,580 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat...
View full details →Recall 26V034000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 568,576 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed March 23, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall...
View full details →Recall 26V034000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 568,576 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed March 23, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall...
View full details →Owner Complaints for the 2020 HYUNDAI PALISADE
600 complaints have been filed with NHTSA for the 2020 HYUNDAI PALISADE. Below is a breakdown by vehicle component.
Most Recent Complaints
August 2025: While driving down the road and approaching a light, I slowed down to turn and make a left. As I braked, all lights on the instrument panel lit up and the car completely turned off. After several attempts to start the car again, the car started. After taking it to a shop, it was determined that the car had consumed all oil, despite being within the recommended milage range for oil change. I filed a complaint with Hyundai, who emailed me to talk to my local dealership. I responded and have yet to receive a response to my communication, as of February 20, 2026. Hyundai dealership has told me that I need to fail three oil consumption tests (I have), complete a combustion cleaning (it has recently been completed), and fail one more consumption test before they can submit to corporate for a new engine. In the meantime, I have experienced my car shaking, the smell of burning oil, my car "jolting" forward while driving at sustained speeds, and a tailpipe that is completely black with 67,800 miles currently on the car.
August 2025: While driving down the road and approaching a light, I slowed down to turn and make a left. As I braked, all lights on the instrument panel lit up and the car completely turned off. After several attempts to start the car again, the car started. After taking it to a shop, it was determined that the car had consumed all oil, despite being within the recommended milage range for oil change. I filed a complaint with Hyundai, who emailed me to talk to my local dealership. I responded and have yet to receive a response to my communication, as of February 20, 2026. Hyundai dealership has told me that I need to fail three oil consumption tests (I have), complete a combustion cleaning (it has recently been completed), and fail one more consumption test before they can submit to corporate for a new engine. In the meantime, I have experienced my car shaking, the smell of burning oil, my car "jolting" forward while driving at sustained speeds, and a tailpipe that is completely black with 67,800 miles currently on the car.
engine is consuming alot of oil i have to put a quart every week and it has a smell of burning near the engine and white smoke at the back tail pipe.
Engine is sucking the life out of this vehicle meaning it is consuming more than normal oil. Oil consumption, I had the testing done. and Hyundai has done nothing about fixing the issues Well I am the second owner of this vehicle and it should be laws in place for the second owners of a vehicle. The first owner was keeping up on the maintenance of the vehicle so have I. I also have white smoke coming from the tailpipe. as well as stalling and stopping. I am still making payments on this vehicle and it is not far that I have to constantly get oil changes every month or sometimes twice a month seems like it. That is a lot of spending for something that should not be. It is so many people out there going through the same issues. It is a few Facebook group pages made behind this. It's truly sad that Hyundai will not fix this problem. What are we to do? Please Help.
Engine is sucking the life out of this vehicle meaning it is consuming more than normal oil. Oil consumption, I had the testing done. and Hyundai has done nothing about fixing the issues Well I am the second owner of this vehicle and it should be laws in place for the second owners of a vehicle. The first owner was keeping up on the maintenance of the vehicle so have I. I also have white smoke coming from the tailpipe. as well as stalling and stopping. I am still making payments on this vehicle and it is not far that I have to constantly get oil changes every month or sometimes twice a month seems like it. That is a lot of spending for something that should not be. It is so many people out there going through the same issues. It is a few Facebook group pages made behind this. It's truly sad that Hyundai will not fix this problem. What are we to do? Please Help.
Safety Rating for the 2020 HYUNDAI PALISADE
The 2020 HYUNDAI PALISADE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 HYUNDAI PALISADE
Hyundai Motor America has issued 50 technical service bulletins (TSBs) for the 2020 HYUNDAI PALISADE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
25-BE-010H OL — SEAT BELTS
Certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, Hyundai is extending warranty coverage for the Seat Belt Buckle under this condition to 15...
24-HA-003H — UNKNOWN OR OTHER
Some 2020-2022MY Palisade (LX2) vehicles may experience reduced A/C performance due to an out of specification A/C compressor pulley and hub assembly. Follow the procedure outlined in this bulletin to inspect and determine whether to replace the compressor assembly or only the pulley using the service kit.
24-BE-017H TSB — SEAT BELTS
Certain 2020 - 2024MY vehicles may experience seat belts that are twisted due to excessive space in the D-ring. Hyundai is extending warranty coverage for the seat belts under this condition to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first)...
23-EE-003H — ELECTRICAL SYSTEM
This bulletin provides information related to the ECU software update for improvement of: - ISG operation in relation to the battery SOH (State Of Health) condition will be removed - ISG engagement with satisfied battery SOC (State Of Charge) will remain
23-EE-003H — ENGINE AND ENGINE COOLING
This bulletin provides information related to the ECU software update for improvement of: - ISG operation in relation to the battery SOH (State Of Health) condition will be removed - ISG engagement with satisfied battery SOC (State Of Charge) will remain
22-BE-002H — STEERING
Certain 2019-2022MY Palisade (LX2) vehicles may display a haptic motor check on the cluster. This bulletin provides the procedure to update the Integrated Central Control Unit (ICU) software to resolve this condition.
22-BE-002H — ELECTRICAL SYSTEM:SOFTWARE
Certain 2019-2022MY Palisade (LX2) vehicles may display a haptic motor check on the cluster. This bulletin provides the procedure to update the Integrated Central Control Unit (ICU) software to resolve this condition.
22-01-016H-1 — STRUCTURE
Certain 2020 â 2022MY Palisade (LX2) vehicles may have been produced with a rough edge on the front door lower garnishes during manufacturing. This bulletin describes the procedure to repair the condition.
22-SS-001H — SUSPENSION
Certain 2020-2021MY Palisade (LX2) vehicles equipped with rear self-leveling shocks (vehicles with factory-equipped 20â wheels: SEL trim with convenience/premium package; all Limited trim) may exhibit a knocking or rattling noise from the rear of the vehicle when driving on bumpy roads at low speeds.
22-SS-001H — EQUIPMENT ADAPTIVE/MOBILITY
Certain 2020-2021MY Palisade (LX2) vehicles equipped with rear self-leveling shocks (vehicles with factory-equipped 20â wheels: SEL trim with convenience/premium package; all Limited trim) may exhibit a knocking or rattling noise from the rear of the vehicle when driving on bumpy roads at low speeds.
Showing 10 of 50 technical service bulletins.
NHTSA Investigations for the 2020 HYUNDAI PALISADE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HYUNDAI PALISADE
- 2020 HYUNDAI PALISADE (current)
- 2021 HYUNDAI PALISADE — 442 complaints
- 2022 HYUNDAI PALISADE — 305 complaints
- 2023 HYUNDAI PALISADE — 447 complaints
- 2024 HYUNDAI PALISADE — 404 complaints
- 2025 HYUNDAI PALISADE — 216 complaints
Other HYUNDAI Models
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- HYUNDAI ELANTRA — 11,768 total complaints
- HYUNDAI SANTA FE — 9,835 total complaints
- HYUNDAI TUCSON — 7,920 total complaints
- HYUNDAI ACCENT — 2,733 total complaints
- HYUNDAI VELOSTER — 1,738 total complaints
- HYUNDAI GENESIS — 1,702 total complaints
- HYUNDAI IONIQ 5 — 1,636 total complaints