2020 HYUNDAI PALISADE Engine And Engine Cooling Problems

The contact owns a 2020 Hyundai Palisade. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that oil was added on several occasions; however, the oil level was low after several months. No warning light was illuminated. In addition, the contact noticed that while the vehicle was idling at a traffic light, the vehicle shuddered abnormally. The vehicle was taken to a local independent mechanic, where it was diagnosed with excessive oil consumption. The contact was referred to a local dealer for assistance. The vehicle was taken to an unknown dealer, where it determined that an oil consumption test was needed, and an oil change needed to be performed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 930.

See attached document for complaint.

The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was parked, the contact checked the oil level and became aware that the oil level was low. No warning lights were illuminated. The vehicle was taken to the dealer, where an oil consumption test was performed. The contact was informed that the oil consumption test results indicated that the vehicle was operating properly. The contact stated that it was not normal to add oil every 1,000 miles driven. The contact stated that one quart of oil was added every 1,000 miles. In addition, the contact stated that the recommended oil change was at 5,000 miles. The manufacturer was made aware of the failure but no assistance was provided. The failure mileage was approximately 92,000.

The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was...