NHTSA Complaint #11710007 — 2024 HYUNDAI PALISADE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11710007
Vehicle 2024 HYUNDAI PALISADE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

1. On several occasions while braking over uneven surfaces, the vehicle would not come to a complete stop, the brake pedals and steering wheel shook violently, and the vehicle continued to propel forward although I had the brakes engaged. This almost caused me to collide with other vehicles. The dealership could not replicate the issue and said it was a normal response. No, that is wrong; This is abnormal and dangerous. But at any rate, there was a safety recall recently to address the same issue that I have been complaining about so I hope it fixes the problem 2. Also, the paint on the roof rails and the door handles are flaking off. The coating and paint on the roof rails is splotchy, rough, and uneven, and the door handles continue to peel horribly. The dealership said corporate and parts denied my warranty request deeming the issue as normal wear and tear when the dealership said it was a paint and workmanship defect. No new vehicle should be losing its paint like this. Me simply opening a door and driving a car should not cause handles and roof rails to peel. It id getting worse. Also in conducting research on the issue, it is found to be a problem others have complained about as well. I have filed several complaints and claims in attempt to get my truck fixed.

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