NHTSA Complaint #11689872 — 2023 KIA SORENTO HYBRID

While driving on September 15, 2025, the vehicle displayed a loud beeping and the warning message “Check Hybrid System. Stop Safely.” The vehicle restarted about an hour later, but the combustion engine ran very rough. The Kia dealer inspected it but reported no stored error codes. On September 23, 2025, the vehicle suddenly lost power while driving. It appeared to operate only on electric at low speed, then died completely in the roadway. The vehicle would not power down until the start/stop button was held. It required a tow back to the dealer. Prior to the first incident, a faint electrical smoldering odor was present. The vehicle remains at the Kia dealer for evaluation. This is a serious safety concern because the vehicle experienced sudden loss of motive power and stalling in traffic, which put both myself and others at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)