NHTSA Complaint #11661044 — 2023 KIA SORENTO HYBRID
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11661044 |
| Vehicle | 2023 KIA SORENTO HYBRID |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
Vehicle suddenly loses power while driving. Engine does not turn on, vehicle will run on battery until battery is dead, then putting the vehicle in park once stopped. Vehicle will not accelerate normally since the engine does not turn on. Only goes 10-20 mph. Lights on the dash come on, prompting to keep car on to charge the battery. No code is found when the vehicle is scanned. Dealerships can't seem to diagnose the issue. This is a safety concern when driving on busy roads or state highways at higher speeds.
Related Complaints for the 2023 KIA SORENTO HYBRID
Other FUEL/PROPULSION SYSTEM Complaints
#11689872
While driving on September 15, 2025, the vehicle displayed a loud beeping and the warning message “Check Hybrid Syste...
#11658457
Critical Issue: Gasoline leaks into engine. That causes increasing engine oil level significantly and mixed with engi...
#11640108
While I am driving and try to give the car gas to speed up quickly it loses all power and won’t go faster, to speed u...
#11625375
While slowing from cruising speed to around 5 MPH, give or take, and pressing on the accelerator, the vehicle will no...
#11597574
This is the third time my car has had code p0171 and p0191 pop into the system of the car. I just picked up my car o...
Recent Complaints for the 2023 KIA SORENTO HYBRID
#11718445
ELECTRICAL SYSTEM
The contact owns a 2023 Kia Sorento. The contact stated that while driving approximately 40 MPH on several occasions,...
#11716868
ENGINE
While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 MPH, othe...
#11716868
POWER TRAIN
While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 MPH, othe...
#11716868
VEHICLE SPEED CONTROL
While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 MPH, othe...
#11689872
ELECTRICAL SYSTEM
While driving on September 15, 2025, the vehicle displayed a loud beeping and the warning message “Check Hybrid Syste...