NHTSA Complaint #11680886 — 2019 FORD F-150

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine. The ticking sound was intermittent. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with excessive oil consumption, which was possibly caused by the intake manifold vacuum during some deceleration fuel shut off (DFSO). The contact was informed that the engine needed to be replaced. The contact stated that three to four quarts of oil needed to be added between oil changes. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to TSB: 19-2338. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 122,944.