NHTSA Complaint #11654773 — 2018 VOLVO XC90
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11654773 |
| Vehicle | 2018 VOLVO XC90 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The first incidence occurred around [XXX]. I was traveling [XXX] on [XXX] in North Carolina about an hour north of Charlotte. I pulled into a rest area and, upon pressing the brake pedal, heard a bit of a hissing noise and suddenly the brake pedal was extremely hard and the car was very difficult to bring to a stop. I did an online search for what might be wrong and discovered it was likely a brake booster failure. I drove the car onto Charlotte, carefully and with extreme difficulty, and took it to the Swedish Connection, a local Volvo specialist. They confirm the diagnosis and replaced the brake booster. Last night, [XXX], I drove the car down to Pickens South Carolina for work. When I got in to return to Charlotte late at night, I turned the ignition, put the car in reverse, and, with my foot on the brake and waiting to back out of the parking space, I heard that hissing noise again. Sure enough, the brake booster had evidently failed again. I drove the car back to Charlotte, mostly on [XXX], and the electronic braking seemed to work OK under cruise control maintaining speed and distance between other cars in traffic. Of course, driving the vehicle on local roads, through stoplights, and turns was extremely difficult and dangerous. I have returned the car to the same mechanic that repaired the last brake booster. I will be reporting this to Volvo as well, as this is a serious safety issue and defect with my vehicle. The mechanic has confirmed that this has happened in other Volvo XC 90s. The vehicle has NOT been inspected by the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2018 VOLVO XC90
Other SERVICE BRAKES Complaints
#11292570
12,000 MILES ON CAR, REAR BRAKES ARE AT 2MM, FRONT BRAKES 4MM. VOLVO DEALER DOES NOT FEEL THERE IS A PROBLEM WITH TH...
#11257744
EXCESSIVE PREMATURE WEARING OF BRAKE PADS AND ROTORS. FROM PERSONAL EXPERIENCE AND DISCUSSING WITH OTHER OWNERS, VOLV...
#11241056
WHEN DRIVING THE VEHICLE AT A SPEED OF 15-40 MPH, THE SUV IS ACTIVATING THE CRASH IMMINENT BRAKING "CITY CRASH AVOIDA...
#11121658
WE HAVE OWNED OUR XC90 SINCE NOVEMBER 11, 2017. THE BRAKES WERE SQUEALING WHEN BRAKING IN NORMAL CONDITION(S), NO RA...
#11056836
BRAKES CONTINOUSLY SQUEAK. THE DEALER HAS INSPECTED THE BREAK SYSTEM TWICE AND MADE ONE ATTEMPTED REPAIR. ONE WEEK L...
Recent Complaints for the 2018 VOLVO XC90
#11715235
STRUCTURE:BODY
Rear Drivers door (left) fails to latch. Volvo has an updated part for better water ingress prevention, then the part...
#11711121
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
At random times the back doors will not open, from the inside or outside…hit all the unlock buttons and will NOT open...
#11691437
POWER TRAIN
My car completely locked up on the road and came to a screeching stop. This car is known for having the ERAD complet...
#11688273
POWER TRAIN
On 8/20/2025, my 2018 Volvo XC90 T8 suffered catastrophic failure of the Electric Rear Axle Drive (ERAD). The vehicle...
#11676768
ELECTRICAL SYSTEM
3 weeks ago we had the transmission module fail on our vehicle while it was being driven. According to Volvo forums, ...