NHTSA Complaint #11642048 — 2021 CHRYSLER PACIFICA

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11642048
Vehicle	2021 CHRYSLER PACIFICA
Component	SEATS
Date of Incident	February 11, 2025
Date Filed	February 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Headrest on center row seats (both sides) stays folded down making seat difficult to use. Interfered with use of child car seat. Attempts to correct the problem all failed.

Related Complaints for the 2021 CHRYSLER PACIFICA

Other SEATS Complaints

#11692293 — October 9, 2025 — 2nd Row Seat fails to latch and lock in position. The seat reclines back and forth without being able to be latched ...

#11673018 — July 12, 2025 — For the third time the cable in the 2nd row seat has failed. I have had them repaired before. When the cable fails ...

#11669884 — June 28, 2025 — The 2nd row passenger side headrest failed to latch in the upright position and prevents anyone from sitting in the s...

#11669544 — June 26, 2025 — Vehicle Information: Make/Model: 2021 Chrysler Pacifica Hybrid Incident Dates: Thursday June 12, 2025 & Saturday Ju...

#11552684 — October 30, 2023 — The headrest worked when I got the car and the headrest stopped working it won’t stay open it went down to fold into ...

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