NHTSA Complaint #11628959 — 2020 JEEP CHEROKEE VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11628959
Vehicle	2020 JEEP CHEROKEE
Component	VEHICLE SPEED CONTROL
Date of Incident	December 3, 2024
Date Filed	December 5, 2024
Mileage	37,211 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The contact owns a 2020 Jeep Cherokee. The contact stated that while engaging the cruise control at 60 MPH, the vehicle unintendedly accelerated to 80 MPH. The contact attempted to lower the speed on the cruise control setting; however, the speed failed to be reduced as intended. The contact pulled over to the side of the road and turned off the vehicle to deactivate the cruise control. After waiting for the digital display to completely shut down, the vehicle was restarted, and the cruise control was reset. The cruise control functioned properly after completely shutting off the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,211.

Related Complaints for the 2020 JEEP CHEROKEE

Other VEHICLE SPEED CONTROL Complaints

#11699847 — November 17, 2025 — In November 2024, while driving, my jeep began to lose power. Accelerator was not working and pulled over. It turned ...

#11679637 — August 10, 2025 — Blind spot indicator light comes on and I have no control of the windows. Speeds up to four RPMs or more no matter w...

#11663203 — May 27, 2025 — Hard shift 70-80 mph, lost drive power output. No response to gas pedal while engine remained on. I turned on hazards...

#11513270 — March 22, 2023 — I set my cruise control at a designated speed (70mph) and the vehicle accelerated well beyond…to 83mph before I reali...

#11428774 — August 12, 2021 — The first time- driving and the ‘D’ button on the shifter started blinking and got stuck in Drive, excellerated, coul...

Recent Complaints for the 2020 JEEP CHEROKEE

#11719637 — ENGINE — February 21, 2026 — Oil filter housing 3.2 motor. Plastic housing leaking with oil smell while driving. Could cause fire in engine bay.

#11716808 — ENGINE — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. T...

#11716796 — POWER TRAIN — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning...

#11716808 — POWER TRAIN — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. T...

#11714516 — AIR BAGS — January 30, 2026 — I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resu...