NHTSA Complaint #11626773 — 2023 KIA SORENTO HYBRID
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11626773 |
| Vehicle | 2023 KIA SORENTO HYBRID |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
Faulty Oil filter placed in Vehicle during Oil Change at Dealership. On November 4, 2023 vehicle was taken into Rick Case Kia located at 3190 Satellite Blvd, Duluth, GA 30096. The oil was changed and vehicle driven approximately 5 miles home that afternoon, The following morning the vehicle was driven approximately 25 miles to Cobb Hospital. At no time during the ride did I note warning signals that something was wrong. At lunch I went to my car and started the vehicle and it alarmed with Engine and Oil lights. The vehicle was making a knocking noise. They added oil back to the engine and stated it was OK to drive. The manager of the dealership stated that this has happened several times.
Related Complaints for the 2023 KIA SORENTO HYBRID
Other ENGINE Complaints
#11716868
While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 MPH, othe...
#11661044
Vehicle suddenly loses power while driving. Engine does not turn on, vehicle will run on battery until battery is dea...
#11658457
Critical Issue: Gasoline leaks into engine. That causes increasing engine oil level significantly and mixed with engi...
#11595544
The contact owns a 2023 Kia Sorento Hybrid. The contact stated while driving at an undisclosed speed, the vehicle los...
#11594602
I was driving home from work when I felt my car was in a limp like a previous problem I had except this time I had a ...
Recent Complaints for the 2023 KIA SORENTO HYBRID
#11718445
ELECTRICAL SYSTEM
The contact owns a 2023 Kia Sorento. The contact stated that while driving approximately 40 MPH on several occasions,...
#11716868
POWER TRAIN
While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 MPH, othe...
#11716868
VEHICLE SPEED CONTROL
While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 MPH, othe...
#11689872
ELECTRICAL SYSTEM
While driving on September 15, 2025, the vehicle displayed a loud beeping and the warning message “Check Hybrid Syste...
#11689872
FUEL/PROPULSION SYSTEM
While driving on September 15, 2025, the vehicle displayed a loud beeping and the warning message “Check Hybrid Syste...