NHTSA Complaint #11616041 — 2014 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11616041
Vehicle 2014 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My 2014 Ford Escape had run into coolant fluid issues such as leaking fluid and a cylinder misfire. Took it to a Ford dealership where they stated the only option for a fix was a replacement of the long block assembly. My car has just about 72,000 miles on it and it already needs an engine replacement due to coolant intrusion and the Ford dealership cited codes P0303, P0316, and P1299. These are codes that are referenced to Ford's recall of engines on Ford Escapes in the years 2017-2019, and it states it applies to Ford Escapes built from late 2015 to 2019. The 2014 Ford Escape experienced an unfixable engine failure that requires the customer to pay for replacement when Ford should be the one paying for damages. It is clear that their coolant intrusion failure affected more years of production that NHTSA has previously found. There is no reason a care with regular service should have its engine fail at 72,000 miles, and the driver shouldn't be shouldering the cost when this specific issue and PCM codes is commonplace among Ford Escape engines outside of the recalled production years of 2015-2019, or even limiting the recall to 2017-2019. Whoever decided to limit which production years applied to the engine coolant recall made a mistake and it needs to be revisited because Ford customers are being forced to pay for Ford's poor design failures.

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