NHTSA Complaint #11606100 — 2014 FORD ESCAPE

We had our vehicle engine light come on, vehicle would shake and misfire, we had the spark plugs replaced. No sooner the vehicle light came on again, vehicle still shake and misfire and had it looked at with Ford service Ford service replaced the power packs. No sooner once again, the engine light came on, this time the vehicle over heated. The vehicle would shake and misfire. Took it in again to Ford service, they concluded that it was the throttle body they replaced and fixed. No sooner once again, the vehicle still shooked, but this time the vehicle started to lose power and would not go while driving on the highway, it over heated, misfired. Returned once again to Ford service whom finally revealed the truth and said these vehicles are notorious for a new engine. We were told that the design of the engine revealed that coolant was leaking into the block/heads. It was unsure if the blocked cracked and that we needed a new engine. If we just replace the head gaskets that later down the road we would need to replace the engine. We were left with replacing the vehicle with Ford service in replacing the engine at the mileage of 96,812