NHTSA Complaint #11605912 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11605912
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	July 20, 2024
Date Filed	August 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Car overheated due to intrusion of coolant into head gasket. Repair shop identified issue and warned it's a safety risk for fire when overheating. Only symptom before overheating was white smoke from exhaust on startup. Shop said maintenance looked fine, wasn't low on oil and coolant had just been checked less than 6 months earlier at a regular oil change. Mentioned that they have seen a ton of these from the 2.0L EcoBoost engines and it's a known risk in the industry.

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