NHTSA Complaint #11604123 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11604123
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	February 6, 2024
Date Filed	July 23, 2024
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The contact’s mother owns a 2014 Ford Escape. While the contact's mother was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.

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