NHTSA Complaint #11597878 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11597878
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	June 22, 2024
Date Filed	July 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The problem first arose as the car started going through engine coolant very quickly. Usually the warning would come up saying the engine coolant was low. I would refill, but the car would need more within a day or two. So, I scheduled an appointment to get it checked. In the meantime, I would refill every time the warning came on. Soon after, as we were waiting for the appointment, and as my wife, infant son, and I were driving (with no warning of low coolant), the engine overheated and the car started shaking and would not respond (with a warning that said to pull over safely). Thankfully, we were on side streets in a neighborhood. But with no warning of low coolant beforehand, this is absolutely a safety issue.

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