NHTSA Complaint #11587133 — 2017 LINCOLN MKC

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at various speeds with the heater in the on position, the vehicle overheated. The temperature gauge increased to the highest level. The engine was overheating, and the message was displayed. The contact had to turn the heater off. The contact called the local dealer, where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The contact mentioned that the vehicle had previously been repaired under NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was notified but provided no assistance and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.