NHTSA Complaint #11713672 — 2017 LINCOLN MKC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11713672
Vehicle 2017 LINCOLN MKC
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

After a repair/service visit at a national auto repair chain, my 2017 Lincoln MKC developed ongoing severe drivability and safety issues. The check engine light began flashing (active misfire), and the vehicle was unsafe for highway travel due to risk of loss of power/engine damage. Independent shop documentation reports cylinder #4 misfire (P0304) and additional engine timing-related code(s), low oil condition, and notes indicating internal engine damage and that the engine may require replacement. The vehicle also had a vacuum/brake booster line issue that affected brake assist until corrected. The problem has been confirmed by independent service centers and the vehicle is available for inspection. There was a near crash, but no fire, injury, or police report occurred.

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