NHTSA Complaint #11714215 — 2017 LINCOLN MKC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11714215
Vehicle 2017 LINCOLN MKC
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

At approximately 64,000 miles my engine light came on and I took it to a shop. Cylinder 2 was misfiring so we changed the spark plugs and coils. At 67,000 miles light came on again with same issue and while having my oil changed they noted it was unusually dirty. I changed out plugs and coils again. At 72,000 miles light came on again and I took it to a different shop and learned I had a crack engine block, a problem with these vehicles with ECO boost. I was told I needed a new engine and the only thing I could do was add sealant to buy time. I took it to Lincoln to trade and they refused because of the issue and told me to reset the light and sell to Carmax. I couldn’t do that, it was wrong. I sold it for $1,000 to Nissan because I could no longer afford to be driving my grandson in this unsafe car. Also had a lot of issues with electrical starting from purchase with battery dying and lift gate not working. When I got rid of it the windshield wipers wouldn’t work and radio made aweful static sounds. Horrible car from day 1 purchased brand new.

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