NHTSA Complaint #11708894 — 2017 LINCOLN MKC

The 2017 Lincoln MKC requires a full engine replacement due to a serious, well-documented defect: coolant intrusion. This is a major issue that can destroy critical engine components, including the head gasket, cylinders, and even the engine block. Ford/Lincoln is aware of this problem. They issued multiple TSBs (22-2133 and 22-2229, to name a few), yet customers are not informed. Because there is no recall, if the car is out of warranty, dealers refuse to perform the necessary repairs unless the customer pays tens of thousands of dollars for something that is a known manufacturing defect, leaving them vulnerable to catastrophic engine failure and potential accidents, injuries or worse. This is a known manufacturing defect, and consumers should not bear responsibility for the resulting safety hazards. Ford/Lincoln must take immediate action and issue a recall before it leads to serious injuries or fatalities.