NHTSA Complaint #11584605 — 2020 HYUNDAI PALISADE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11584605
Vehicle 2020 HYUNDAI PALISADE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

1) Back end of the vehicle sways, bounces at any speed when going over slightest bump. Driving with failing shocks or struts has a direct impact on your ability to control vehicle. Research indicates KNOWN ISSUE with 2020-2021 Hyundai Palisades - TSB22-SS-001H issued for PART of the problem but no recall. Hyundai clearly knows about it but not issuing needed recall because it is a warranty item, hoping customers don't realize it until out of warranty. Mine still in warranty, 48K miles. Rear- self leveling shocks appear to be the issue along with upper insulator piece. See Forum: [XXX] ) Another KNOWN ISSUE with cracking windshields same model. Mine cracked [XXX] while parked under cover - no apparent cause, Hyundai wanted over 1K to replace - had to use insurance to replace it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2020 HYUNDAI PALISADE

Other SUSPENSION Complaints

#11713271 The vehicle continues to feel very bumpy when we drive. Even if I stand in the 2nd row and press up and down, it make...
#11712271 I purchased a new 2020 Hyundai Palisade SEL. When I only had 47,683 miles I had my rear shocks replaced for the thir...
#11701111 Vehicle is experiencing a breakdown in chassis with the failure of at least one rear selfleveling shock absorber on t...
#11696261 Car has 45,000 miles and the rear shocks are blown and making a rattling popping noise.
#11695235 I purchased this vehicle with 18,000 miles on the odometer. I am not a reckless driver, and primarily commute to and ...

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