NHTSA Complaint #11701111 — 2020 HYUNDAI PALISADE SUSPENSION

Complaint Details

ODI Number	11701111
Vehicle	2020 HYUNDAI PALISADE
Component	SUSPENSION
Date of Incident	August 4, 2025
Date Filed	November 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Vehicle is experiencing a breakdown in chassis with the failure of at least one rear selfleveling shock absorber on the right rear suspension of the vehicle and possibly the same condition exists on the left rear suspension. Concern exists for the shock absorber mount to completely become detached from the frame assembly resulting in loss of stability and vehicle control. Hyundai dearlership has been contacted for assistance in remedy of the situation but they have failer to respond to request for replacement/repair of the failed shock absorber mount which has been been noted in a Hyundai Service bulletin.

Related Complaints for the 2020 HYUNDAI PALISADE

Other SUSPENSION Complaints

#11713271 — January 25, 2026 — The vehicle continues to feel very bumpy when we drive. Even if I stand in the 2nd row and press up and down, it make...

#11712271 — January 20, 2026 — I purchased a new 2020 Hyundai Palisade SEL. When I only had 47,683 miles I had my rear shocks replaced for the thir...

#11696261 — October 29, 2025 — Car has 45,000 miles and the rear shocks are blown and making a rattling popping noise.

#11695235 — October 23, 2025 — I purchased this vehicle with 18,000 miles on the odometer. I am not a reckless driver, and primarily commute to and ...

#11693415 — October 14, 2025 — Rear driver side shock is bad loud bumping noise while driving makes car very unsettling feels unsafe

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