NHTSA Complaint #11695235 — 2020 HYUNDAI PALISADE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11695235
Vehicle 2020 HYUNDAI PALISADE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

I purchased this vehicle with 18,000 miles on the odometer. I am not a reckless driver, and primarily commute to and from work on paved roads. At 29366 miles, I had to have one of the rear shock absorbers replaced after it started making a strange noise. Again at 49596 miles, both rear shock absorbers had to be replaced. I recently took this car back to the shop with 86000 miles on the odometer and once again the shocks are having to be replaced. This is a known defect with Hyundai's self leveling rear shocks. The first two incidents were covered under warranty, but Hyundai is refusing the replace them this time because it is no longer under the manufacturer warranty.

Related Complaints for the 2020 HYUNDAI PALISADE

Other SUSPENSION Complaints

#11713271 The vehicle continues to feel very bumpy when we drive. Even if I stand in the 2nd row and press up and down, it make...
#11712271 I purchased a new 2020 Hyundai Palisade SEL. When I only had 47,683 miles I had my rear shocks replaced for the thir...
#11701111 Vehicle is experiencing a breakdown in chassis with the failure of at least one rear selfleveling shock absorber on t...
#11696261 Car has 45,000 miles and the rear shocks are blown and making a rattling popping noise.
#11693415 Rear driver side shock is bad loud bumping noise while driving makes car very unsettling feels unsafe

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