NHTSA Complaint #11713271 — 2020 HYUNDAI PALISADE
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11713271 |
| Vehicle | 2020 HYUNDAI PALISADE |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The vehicle continues to feel very bumpy when we drive. Even if I stand in the 2nd row and press up and down, it makes a squeaky, sometimes loud rattling / knocking sound. I have taken this to the dealer multiple times and they tired to tighten shock absorbers and the padding around it but the problem hasn't gone. They ask me to leave the car with them without getting a loaner which is hard to do as we need the car. They have made it hard to get the problem solved, not taking ownership and have denied any issue with the suspension despite multiple complaints by consumers in online forums and what i have personally experienced.
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