NHTSA Complaint #11584553 — 2016 MAZDA CX-5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11584553
Vehicle	2016 MAZDA CX-5
Component	ELECTRICAL SYSTEM
Date of Incident	April 22, 2024
Date Filed	April 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The used 2016 Mazda CX5 I just bought apparently has the "ghost touch screen" where the Infotainment system will randomly pick controls, place phone calls, change navigation. How can this not be a safety recall? I'm afraid to drive this car and not have full control of the navigation system or controls. This is DANGEROUS to have this happen when driving!! Mazda should be held accountable for this clear safety problem.

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