NHTSA Complaint #11564552 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11564552
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	January 9, 2024
Date Filed	January 10, 2024
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the "High Engine Temperature - Stop Safely" message was displayed on the instrument panel with the temperature gauge indicating that the engine was hot. The contact pulled over and allowed the engine to cool down. Upon inspection, the contact discovered that the coolant reservoir was empty. The contact replenished the coolant and drove the vehicle home. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 78,000.

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