NHTSA Complaint #11560143 — 2014 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11560143
Vehicle 2014 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Engine overheated, loss of coolant, check engine light illuminated. Towed to Ford dealership. replaced valve cover gasket and spark plugs. Dealership said this would fix overheating issue. 3 weeks later engine overheated again, loss of coolant, check engine light illuminated. Towed for a different Ford dealership. No stored code for check engine light illuminated. Mechanics cannot reproduce overheating. Mechanics said they have found nothing wrong, no loss of coolant. There is a recall for 2014 Ford escape 1.6L ecoboost, Ford is saying my vin number does not fall in this recall of Engine and Engine cooling. Recall # 17V2009000. Both dealerships say nothing is wrong with the car, they cannot find an issue yet it has happened 2 times now.

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