NHTSA Complaint #11558939 — 2007 LINCOLN TOWN CAR

The contact owns a 2007 Lincoln Town Car. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering shaft. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V704000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 136,000.